Tracking discrepancy ?

APC7654 · 08-10-2011, 03:19 PM

Ordered a 128i in early July, and have been tracking it online, only to say On Order. Overnight, it changed from "On Order" to "Start of Production" online. Sounds great! So, just for the hell of it, I called the 800 phone tracking number, and the automated tracking said that it was "on order, with no production date." From all the discussions here, the 800 phone tracking was more current (accurate) than the OC info. So, I'm a little confused.

APC7654 · 08-11-2011, 11:17 AM

Called the 800 number, and spoke to a customer service rep. She confirmed that the vehicle is in fact in production. Also said that she doesn't know how often the automated tracking 800 phone line is updated (still says on order).

So, it appears the tide has changed, and the online OC tracking info is more current than the 800 phone tracking info.

The wait now begins!

m_thompson · 08-12-2011, 08:17 AM

After two years my 128i still shows the status as "Finishing Touches". The tracking says that it has never made it to the dealer. Maybe there is another one stuck in the system and waiting for me!

jpd · 08-12-2011, 10:52 AM

Your CA is by far the best source. Owners Circle is last.

08-10-2011, 03:19 PM	#1
APC7654 New Member 6 Rep 26 Posts Drives: 2012 128i Join Date: Jul 2011 Location: florida iTrader: (0)	Tracking discrepancy ? Ordered a 128i in early July, and have been tracking it online, only to say On Order. Overnight, it changed from "On Order" to "Start of Production" online. Sounds great! So, just for the hell of it, I called the 800 phone tracking number, and the automated tracking said that it was "on order, with no production date." From all the discussions here, the 800 phone tracking was more current (accurate) than the OC info. So, I'm a little confused.
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08-11-2011, 11:17 AM	#2
APC7654 New Member 6 Rep 26 Posts Drives: 2012 128i Join Date: Jul 2011 Location: florida iTrader: (0)	Called the 800 number, and spoke to a customer service rep. She confirmed that the vehicle is in fact in production. Also said that she doesn't know how often the automated tracking 800 phone line is updated (still says on order). So, it appears the tide has changed, and the online OC tracking info is more current than the 800 phone tracking info. The wait now begins!
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08-12-2011, 08:17 AM	#3
m_thompson Major 133 Rep 1,416 Posts Drives: M-Sport 128i, 328xi, 3.0CS Join Date: Jun 2008 Location: New England, USA iTrader: (0) Garage List 2009 128i [0.00] 1972 3.0CS [10.00]	After two years my 128i still shows the status as "Finishing Touches". The tracking says that it has never made it to the dealer. Maybe there is another one stuck in the system and waiting for me! __________________ '09 128i - Black Sapphire Metallic\Coral Red\Glacier Silver\N51 DISA\6MT\Navigation\Premium\M-Sport\Heated seats\Xenon\Headlights\iPod\Smartphone\Euro Delivery
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08-12-2011, 10:52 AM	#4
jpd Lieutenant 5 Rep 572 Posts Drives: Alpine White 135 Join Date: Mar 2010 Location: USA iTrader: (0)	Your CA is by far the best source. Owners Circle is last.
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