Need help to understand why USB Audio option in 335i is only Factory installable?

MIT_335i · 06-02-2007, 10:07 AM

Hi,

This is my first posting and I am sorry to say that I am only slightly unhappy first time owner of a new 335i Cabriolet 2007. I have to say I am happy with this first time purchase however I am confused. If BMW is such a great auto engineering company then can anyone out there explain the following? I ordered the car on Feb 22nd in the hope of May delivery. When we ordered the car we did not get the 6 CD changer but we did order the sports package, conveyance package and navigation (So we have I Drive). There was no option for the USB Audio on the order sheet in February. The car gets built in the beginning of May great:-)! However I am told that the USB option is not installed (Was not on the order sheet) and it is only factory installable:-( (Can you believe BMW does not trust its field technicians to install this option?!). So can you believe and over 82,000 CDN TAXES included car missing a $350 option which cannot get corrected in the field. I still cannot believe this and I would like to complain to the president of BMW World Wide (If I only had his mail address)! So in conclusion for a stupid $350 Canadian option (To connect my IPOD) I have had a very bad experience with my first purchase of my BMW and my only option to correct this problem is to order a new car! So my question is how do I get BMW to correct this badly marketed / designed / engineered problem? Thank you for any help you can bring!

Signed not very happy 335i Cab 2007 owner!
Cheers,
MIT_335i

johnc_22 · 06-02-2007, 10:20 AM

While I would like to have this option as well, I think the cost of installing it in the field, if they would even do it, would be quite a bit more than $350 as a good bit of the car would have to be disassembled in order to make it happen, and you might end up with a few bonus rattles in the process. I plan on getting the glovebox iPod adapter installed.

Hound Passer · 06-02-2007, 10:30 AM

1) You obviously didn't do your own research. The 6FL USB/iPod adapter was available starting with March builds. It was noted on all of the BMW price lists posted here. You could have added it up to about a week before production.

2) There is a dealer installable iPod adapter. It is missing some of the functionality of the 6FL adapter, but it works with the steering wheel controls.

MIT_335i · 06-02-2007, 10:32 AM

Thank you johnc 22. Could you let me know where I could find the info on the glovebox iPod adapter and is it a BMW component?

cntlaw · 06-02-2007, 10:41 AM

If you happen to have the BMW CEO email address , please PM to me. I am gonna raise a compliant too. I found local dealer here has been hiding a lot of orderable options from customers. e.g. electric sunblind was not on the list when I ordered my model 2006 E90 330i in 2005 Oct, not to say USB and stuff like that.

E90Fleet · 06-02-2007, 11:21 AM

It cant easily/cheaply be retrofitted because there are a number of new/changed control units, wiring and plugs for it

Hound Passer · 06-02-2007, 11:45 AM

Quote:

Originally Posted by MIT_335i

Thank you johnc 22. Could you let me know where I could find the info on the glovebox iPod adapter and is it a BMW component?

Any BMW dealer parts dept. will have it, or can order it. Service dept. can install for you.

06-02-2007, 10:07 AM	#1
MIT_335i MIT_335i 0 Rep 2 Posts Drives: BMW 335i Cab 2007 Join Date: Jun 2007 Location: Montreal iTrader: (0)	Need help to understand why USB Audio option in 335i is only Factory installable? Hi, This is my first posting and I am sorry to say that I am only slightly unhappy first time owner of a new 335i Cabriolet 2007. I have to say I am happy with this first time purchase however I am confused. If BMW is such a great auto engineering company then can anyone out there explain the following? I ordered the car on Feb 22nd in the hope of May delivery. When we ordered the car we did not get the 6 CD changer but we did order the sports package, conveyance package and navigation (So we have I Drive). There was no option for the USB Audio on the order sheet in February. The car gets built in the beginning of May great:-)! However I am told that the USB option is not installed (Was not on the order sheet) and it is only factory installable:-( (Can you believe BMW does not trust its field technicians to install this option?!). So can you believe and over 82,000 CDN TAXES included car missing a $350 option which cannot get corrected in the field. I still cannot believe this and I would like to complain to the president of BMW World Wide (If I only had his mail address)! So in conclusion for a stupid $350 Canadian option (To connect my IPOD) I have had a very bad experience with my first purchase of my BMW and my only option to correct this problem is to order a new car! So my question is how do I get BMW to correct this badly marketed / designed / engineered problem? Thank you for any help you can bring! Signed not very happy 335i Cab 2007 owner! Cheers, MIT_335i
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06-02-2007, 10:20 AM	#2
johnc_22 First Lieutenant 4 Rep 337 Posts Drives: 2007 E90 335i Join Date: Jan 2007 Location: Atlanta iTrader: (0)	While I would like to have this option as well, I think the cost of installing it in the field, if they would even do it, would be quite a bit more than $350 as a good bit of the car would have to be disassembled in order to make it happen, and you might end up with a few bonus rattles in the process. I plan on getting the glovebox iPod adapter installed. __________________ E90 335i: TiAg, black leather, burl walnut, 6MT, Sport, Premium, Cold Weather, PDC, Sirius, Comfort Access, Nav ED: 3/30/2007 Redelivered! 5/15/2007.
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06-02-2007, 10:30 AM	#3
Hound Passer First Lieutenant 60 Rep 352 Posts Drives: 435i Convertible Join Date: Oct 2006 Location: VA iTrader: (0)	1) You obviously didn't do your own research. The 6FL USB/iPod adapter was available starting with March builds. It was noted on all of the BMW price lists posted here. You could have added it up to about a week before production. 2) There is a dealer installable iPod adapter. It is missing some of the functionality of the 6FL adapter, but it works with the steering wheel controls.
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06-02-2007, 10:32 AM	#4
MIT_335i MIT_335i 0 Rep 2 Posts Drives: BMW 335i Cab 2007 Join Date: Jun 2007 Location: Montreal iTrader: (0)	Thank you johnc 22. Could you let me know where I could find the info on the glovebox iPod adapter and is it a BMW component?
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06-02-2007, 10:41 AM	#5
cntlaw Major General 235 Rep 6,874 Posts Drives: 330i E90 C55 AMG Join Date: Sep 2005 Location: Hong Kong iTrader: (0) Garage List 2006 BMW 330i E90 [0.00] 2006 BMW 330i E90 [0.00] 2005 Mercedes Benz ... [0.00] 2002 Z3 2.2 USA Spo ... [0.00] 2002 Toyota MR-S Co ... [0.00]	If you happen to have the BMW CEO email address , please PM to me. I am gonna raise a compliant too. I found local dealer here has been hiding a lot of orderable options from customers. e.g. electric sunblind was not on the list when I ordered my model 2006 E90 330i in 2005 Oct, not to say USB and stuff like that. __________________ BMW 2006 330i E90 Jet Black/Black Leathers/Aluminium, Steptronic Active Steering; MTech Aero Kit Carbon Fibre Splitters/Diffuser. Bilstein PSS9 Coilover, Rays VOLK Racing RE30 Formula Limited Edition 18" Pirelli Rosso; Project Mu 355mm Forged 4pot Caliper. HID:Osram D1S 6000K, PIAA 6500K White Ring, Philips Diamond Vision HB4 5000K, PIAA H490/H491 Super Bright 6500K LED Interior Lights. Chrome S.Wheel Cover, Rear Windows Sunshades.
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06-02-2007, 11:21 AM	#6
E90Fleet Lieutenant General 1312 Rep 10,185 Posts Drives: BMW Join Date: Apr 2005 Location: South Africa iTrader: (0)	It cant easily/cheaply be retrofitted because there are a number of new/changed control units, wiring and plugs for it __________________ BMW if you are reading, I need a job, Please.
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