BMW assist

ahkneezy · 03-07-2011, 03:21 PM

Just got a used 2008 bmw 328i. I know that you get the assist free of charge for the first 4 years but does this transfer when you buy a used bmw? I tried the sos button and an assist rep came on I told him that i just purchased the vehicle and was testing it out. If the SOS button connects me to assist does that mean i have the feature untill the 4 years are over?

X2Board · 03-07-2011, 03:36 PM

Yes, you have the assist feature. Your dealer should have explained it to you and setup your account with BMW. Hit the button again, and have the rep you reach setup the account with your details.

cat97628 · 03-07-2011, 03:43 PM

if the car has less than 12 months left on the warranty BMWNA will require a credit card number to setup the service. No idea why as they do not charge to it. I just had mine setup by the dealer 2 weeks ago on a 2008 E90 with 10 months left on the warranty.

ahkneezy · 03-07-2011, 03:46 PM

Thanks guys i will call push it again and have them set it up. My dealer is a little far off to drive too for something i could do through the car.
Thanks again!

hipnotic · 03-07-2011, 04:38 PM

push the buttom up and set up your own account

blacknbean · 03-07-2011, 04:44 PM

yes u need to transfer it to your own account. my dealer need a CC and then i pressed the SOS button later on and talked to someone to activate it.

timmahh · 03-07-2011, 04:54 PM

My dealer tried, but apparently my TCU needs to be reprogrammed as the button does nothing, and update services via the idrive menu is grayed out

tomz17 · 03-07-2011, 05:33 PM

Quote:

Originally Posted by ahkneezy

Just got a used 2008 bmw 328i. I know that you get the assist free of charge for the first 4 years but does this transfer when you buy a used bmw? I tried the sos button and an assist rep came on I told him that i just purchased the vehicle and was testing it out. If the SOS button connects me to assist does that mean i have the feature untill the 4 years are over?

Yes... the process for me looked like this last year
- Fill out assist signup form at BMW dealer, have a sales associate type it into their computer.
- Wait 24 hours
- Press SOS button, and finalize setup over the air (password preferences, etc.)

03-07-2011, 03:21 PM	#1
ahkneezy New Member 2 Rep 10 Posts Drives: BMW 328i Join Date: Mar 2011 Location: NJ iTrader: (0)	BMW assist Just got a used 2008 bmw 328i. I know that you get the assist free of charge for the first 4 years but does this transfer when you buy a used bmw? I tried the sos button and an assist rep came on I told him that i just purchased the vehicle and was testing it out. If the SOS button connects me to assist does that mean i have the feature untill the 4 years are over?
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03-07-2011, 03:36 PM	#2
X2Board Lieutenant Colonel 444 Rep 1,643 Posts Drives: I'm back, bitches! '13 E92 ZCP Join Date: Feb 2011 Location: Wake Forest, NC iTrader: (1)	Yes, you have the assist feature. Your dealer should have explained it to you and setup your account with BMW. Hit the button again, and have the rep you reach setup the account with your details.
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03-07-2011, 03:43 PM	#3
cat97628 Private 0 Rep 56 Posts Drives: 08' 328i sport 91' 325ic MTech Join Date: Feb 2011 Location: Chicago iTrader: (0)	if the car has less than 12 months left on the warranty BMWNA will require a credit card number to setup the service. No idea why as they do not charge to it. I just had mine setup by the dealer 2 weeks ago on a 2008 E90 with 10 months left on the warranty. __________________ '08 E90 328i Sport '04 E53 3.0 '02 E46 325i Sport '91 E30 325ic M-Technic
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03-07-2011, 03:46 PM	#4
ahkneezy New Member 2 Rep 10 Posts Drives: BMW 328i Join Date: Mar 2011 Location: NJ iTrader: (0)	Thanks guys i will call push it again and have them set it up. My dealer is a little far off to drive too for something i could do through the car. Thanks again!
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03-07-2011, 04:38 PM	#5
hipnotic Major General 149 Rep 6,604 Posts Drives: e92 335i Join Date: Oct 2007 Location: So. Cal iTrader: (7) Garage List 2008 335i coupe [7.00]	push the buttom up and set up your own account __________________
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03-07-2011, 04:44 PM	#6
blacknbean Major 14 Rep 1,044 Posts Drives: e92 335i 6MT Join Date: Jul 2007 Location: LA iTrader: (2)	yes u need to transfer it to your own account. my dealer need a CC and then i pressed the SOS button later on and talked to someone to activate it.
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03-07-2011, 04:54 PM	#7
timmahh ghey 484 Rep 2,041 Posts Drives: Viertürigen Fahrzeugs Join Date: Oct 2010 Location: Southern California iTrader: (1)	My dealer tried, but apparently my TCU needs to be reprogrammed as the button does nothing, and update services via the idrive menu is grayed out __________________ 21 G05 > 20 G05 > 17 G30 > 14 F30 > 08 E90
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