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      12-07-2010, 10:07 PM   #1
ajvee
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Thumbs up Nate and Ilia at IND

I wanted to express my gratitude and positive feedback for Nate and Ilia at IND. I ordered Eisenmann connecting pipes from them for my Remus Race mufflers. They called me back the next day to let me know that they had made a mistake, and that they didn't have them in stock, and it would take 2 to 3 weeks to get them in stock.

Before I even suggested it, they offered me a full refund and offered to send me a set of stock M3 connecting pipes for free! I accepted their offer and received my OEM connecting pipes in a week! This gesture has clearly put them on the top of my list for my future M3 needs.

I would like to thank you guys for your impeccable service and customer support.

Last edited by ajvee; 12-08-2010 at 10:37 AM..
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      12-07-2010, 10:08 PM   #2
schnell325
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Wow! Very nice Cust. Service!
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Grey Matter:2008 E92 M3:608/425. SG/PS SOLD!
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What next?!? A 2022 M235i GC- I must be getting old
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      12-07-2010, 10:53 PM   #3
GewoW
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Nate's a beast. Nothing but the best customer service.
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      12-14-2010, 02:15 PM   #4
MNm3
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+1

The IND guys are awesome.
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Gone but not forgotten...2009 E90 Le Mans Blue M3 6MT De-Chromed, Rogue SSK, Brembo BBK, Eibach Pro Kit, Eisenmann Race Black, MS Filter. 1998.5 Titanium Silver E36 M3 Coupe NASA GTS2 Race Car.
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      12-14-2010, 02:24 PM   #5
Nuge Design
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That is amazing service.
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      12-15-2010, 09:09 PM   #6
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Originally Posted by MNm3 View Post
+1

The IND guys are awesome.
Amen to that! So happy those guys are local
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