Dealer stalling to replace HPFP?

fredwlau · 03-22-2010, 06:13 PM

HPFP went out a while back, in my car it seems to just put the car into reduced power mode where there is no boost from the turbos, can still drive fine, simply accelerates very slowly. Restart the car and everything is normal until I punch the gas again or stray over 5k rpms. Had long crank times as well.

Took it to the dealer, they said not a HPFP issue, did some tweaking in the ECU, crank times fixed, engine malfunction light still coming up when I do "spirited driving", basically all the same as before except the crank time has been fixed. Took it to my dealer today, SA told me that my CP-E Standback Management could be the reason for the malfunction light coming on. Advised me to unplug the software and keep the car off for 16 minutes which is when the onboard computers reset, should fix the problem, but it didn't.

Any advice? Are they reluctant to replace the pump? Is it a pump issue?

Thanks!

fredwlau · 03-22-2010, 06:28 PM

Quote:

Originally Posted by Takashi

This topic have been covered numerous times.

Did your dying HPFP throw a code? No codes = no replacement.

Sorry, I don't frequent these forums, should have searched first. I guess no code was found, this is the exact wording on the receipt.

CHECK FOR LONG CRANKING COMPLAINT. PERFORMED FAULT SURVEY DME - 2FBF. FOLLOWED TEST PLAN. SIB 12.55.06 AND FLOW CHART. HOOK UP AND CHECK LOW SIDE PRESSURE - 5.2 BAR. CHECK LEAKDOWN- 4.8 BAR = OK. CHECK HIGH SIDE PRESSURE = 49 BAR. TEST PLAN STATED TO REPLACE HIGH PRESSURE PUMP. FLOW CHART AND SIB RESULTS WERE TO UPDATE DME SOFTWARE THEN CHECK DME PROGRAM NUMBERS. SUBMIT PUMA CASE#29855928 REGARDING WHETHER TO REPLACE THE PUMP OR UPDATE THE DME. THEIR REPLY WAS TO UPDATE DME AND CHECK THE PROGRAM NUMBERS. PROGRAM/CODE CONTROL MODULES WITHOUT CAS. CLEAR ENGINE ADAPTATIONS AND FAULT MEMORY. DME PROG. NUMBER IS ABOVE 7611 SO NO FURTHER WORK IS REQUIRED.

What are my alternatives, if any.

Thanks!

bmw-hoya · 03-22-2010, 09:16 PM

Quote:

Originally Posted by fredwlau

Sorry, I don't frequent these forums, should have searched first. I guess no code was found, this is the exact wording on the receipt.

CHECK FOR LONG CRANKING COMPLAINT. PERFORMED FAULT SURVEY DME - 2FBF. FOLLOWED TEST PLAN. SIB 12.55.06 AND FLOW CHART. HOOK UP AND CHECK LOW SIDE PRESSURE - 5.2 BAR. CHECK LEAKDOWN- 4.8 BAR = OK. CHECK HIGH SIDE PRESSURE = 49 BAR. TEST PLAN STATED TO REPLACE HIGH PRESSURE PUMP. FLOW CHART AND SIB RESULTS WERE TO UPDATE DME SOFTWARE THEN CHECK DME PROGRAM NUMBERS. SUBMIT PUMA CASE#29855928 REGARDING WHETHER TO REPLACE THE PUMP OR UPDATE THE DME. THEIR REPLY WAS TO UPDATE DME AND CHECK THE PROGRAM NUMBERS. PROGRAM/CODE CONTROL MODULES WITHOUT CAS. CLEAR ENGINE ADAPTATIONS AND FAULT MEMORY. DME PROG. NUMBER IS ABOVE 7611 SO NO FURTHER WORK IS REQUIRED.

What are my alternatives, if any.

Thanks!

I'm interested in comparing this verbage with mine. I took my '08 335i in for service today because the "check engine soon" light was on. I'm pretty sure it is the hpfp. However, the dealer will not be replacing the hpfp -- but did re-program the car. I find that odd - they better not have neutered my car!

Anyway, I'm picking up the car tomorrow, so I'll know more then.

Oulixes · 03-22-2010, 09:45 PM

Quote:

Originally Posted by fredwlau

Sorry, I don't frequent these forums, should have searched first. I guess no code was found, this is the exact wording on the receipt.

CHECK FOR LONG CRANKING COMPLAINT. PERFORMED FAULT SURVEY DME - 2FBF. FOLLOWED TEST PLAN. SIB 12.55.06 AND FLOW CHART. HOOK UP AND CHECK LOW SIDE PRESSURE - 5.2 BAR. CHECK LEAKDOWN- 4.8 BAR = OK. CHECK HIGH SIDE PRESSURE = 49 BAR. TEST PLAN STATED TO REPLACE HIGH PRESSURE PUMP. FLOW CHART AND SIB RESULTS WERE TO UPDATE DME SOFTWARE THEN CHECK DME PROGRAM NUMBERS. SUBMIT PUMA CASE#29855928 REGARDING WHETHER TO REPLACE THE PUMP OR UPDATE THE DME. THEIR REPLY WAS TO UPDATE DME AND CHECK THE PROGRAM NUMBERS. PROGRAM/CODE CONTROL MODULES WITHOUT CAS. CLEAR ENGINE ADAPTATIONS AND FAULT MEMORY. DME PROG. NUMBER IS ABOVE 7611 SO NO FURTHER WORK IS REQUIRED.

What are my alternatives, if any.

Thanks!

It does not look as if he dealer were stalling. It looks that the dealer just followed instructions from the BMW NA.

chromisdesigns · 03-22-2010, 09:51 PM

Looks correct, but if you are STILL getting check engine lights when you rev it, it needs to go back in for more troubleshooting. Don't understand what "software" you are supposed to "unplug", but if you have mods, TAKE THEM OUT before going in for service!

angler · 03-22-2010, 09:52 PM

Quote:

Originally Posted by fredwlau

HPFP went out a while back, in my car it seems to just put the car into reduced power mode where there is no boost from the turbos, can still drive fine, simply accelerates very slowly. Restart the car and everything is normal until I punch the gas again or stray over 5k rpms. Had long crank times as well.

Took it to the dealer, they said not a HPFP issue, did some tweaking in the ECU, crank times fixed, engine malfunction light still coming up when I do "spirited driving", basically all the same as before except the crank time has been fixed. Took it to my dealer today, SA told me that my CP-E Standback Management could be the reason for the malfunction light coming on. Advised me to unplug the software and keep the car off for 16 minutes which is when the onboard computers reset, should fix the problem, but it didn't.

Any advice? Are they reluctant to replace the pump? Is it a pump issue?

Thanks!

take it back and tell them to fix it right if they dont take to another dealer or call bmwna

sb335 · 03-22-2010, 10:05 PM

Quote:

Originally Posted by angler

take it back and tell them to fix it right if they dont take to another dealer or call bmwna

+1 That light should not come on for any reason other than a problem.

BayMoWe335 · 03-22-2010, 10:08 PM

Quote:

Originally Posted by Takashi

This topic have been covered numerous times.

Did your dying HPFP throw a code? No codes = no replacement.

Wrong.

335BBS · 03-23-2010, 08:23 AM

I'd try a new dealer.

dreamingat30fps · 03-23-2010, 08:29 AM

When I had mine replaced I had no codes just long cranks. Took 3 visits to 2 different dealers to get it replaced. Finally I drove the piss outta the car (which seemed to aggravate the crank issue) on my way to the dealer to make sure it would do it when the SA tried it. Sure enough on that last visit it did the long crank for the SA and they replaced the HPFP. The other times I went they ran all these tests and said it was fine and BMWNA would not allow them to replace it.

David1 · 03-23-2010, 08:59 AM

It is up to BMWNA on all HPFP replacements. The dealers can not make the call. 1st step is to make sure the car is at the latest software integration level and then retest fuel pressure. If pressures are good, ship it and see what happens. Unfortunately many come back needing a pump.

bspaceman · 03-23-2010, 12:51 PM

yup, update software, check for faults, if it throws the code the HPFP is replaced. If no codes are found no further work is done.

kgb1637 · 03-23-2010, 01:18 PM

OP, I see you're in PA, what dealer are you taking it to?

kgb1637 · 03-23-2010, 01:19 PM

OP, I see you're in PA, what dealer are you taking it to?

kgb1637 · 03-23-2010, 01:20 PM

OP, I see you're in PA, what dealer are you taking it to?

thebmw · 04-25-2010, 10:38 PM

Just over 2K miles on my 2010 335i and had my first long crank today. Going in to the dealer this week. I've also been getting aboug 3mpg lower than my 07 335i (both manual and driven the same).

I'm ready for the dealer to feed me a bunch of crap (they always do), but I'm going to demand a HPFP (or injector) replacement. I'm also going to tell them that they are wholly responsible for any adverse ramifications I have to endure if they don't replace it and the the car fails outside of the dealership. BMWNA knows me well (unfortunately). Every BMW I have owned has had electrical/mechanical problems. My X5 started dying literally 1 week after buying it. It died 4 times and had over 20 electrical/mechanical problems. BMWNA refused a buy back. We sold it after 6 months for a HUGE loss. As*holes at BMW!

Good luck with your car, but don't expect BMWNA or the dealer to do anything special for you.

03-22-2010, 06:13 PM	#1
fredwlau Private First Class 40 Rep 151 Posts Drives: JB3 e90 335i, e92 SG 6MT M3 Join Date: Feb 2010 Location: Pennsylvania iTrader: (0)	Dealer stalling to replace HPFP? HPFP went out a while back, in my car it seems to just put the car into reduced power mode where there is no boost from the turbos, can still drive fine, simply accelerates very slowly. Restart the car and everything is normal until I punch the gas again or stray over 5k rpms. Had long crank times as well. Took it to the dealer, they said not a HPFP issue, did some tweaking in the ECU, crank times fixed, engine malfunction light still coming up when I do "spirited driving", basically all the same as before except the crank time has been fixed. Took it to my dealer today, SA told me that my CP-E Standback Management could be the reason for the malfunction light coming on. Advised me to unplug the software and keep the car off for 16 minutes which is when the onboard computers reset, should fix the problem, but it didn't. Any advice? Are they reluctant to replace the pump? Is it a pump issue? Thanks!
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03-22-2010, 09:51 PM	#5
chromisdesigns Lieutenant Colonel 45 Rep 1,754 Posts Drives: 2008 BMW 335i sedan Join Date: Jan 2010 Location: San Francisco iTrader: (0)	Looks correct, but if you are STILL getting check engine lights when you rev it, it needs to go back in for more troubleshooting. Don't understand what "software" you are supposed to "unplug", but if you have mods, TAKE THEM OUT before going in for service!
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03-23-2010, 08:23 AM	#9
335BBS Brigadier General 55 Rep 3,606 Posts Drives: 2009 335 coupe. Join Date: Jan 2010 Location: Toronto, Ontario iTrader: (0)	I'd try a new dealer.
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03-23-2010, 08:29 AM	#10
dreamingat30fps Lieutenant Colonel 5330 Rep 1,912 Posts Drives: Miata, Cayenne, Model 3, F350 Join Date: Jan 2010 Location: South Florida & NC iTrader: (1)	When I had mine replaced I had no codes just long cranks. Took 3 visits to 2 different dealers to get it replaced. Finally I drove the piss outta the car (which seemed to aggravate the crank issue) on my way to the dealer to make sure it would do it when the SA tried it. Sure enough on that last visit it did the long crank for the SA and they replaced the HPFP. The other times I went they ran all these tests and said it was fine and BMWNA would not allow them to replace it.
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03-23-2010, 08:59 AM	#11
David1 Brigadier General 814 Rep 3,953 Posts Drives: 09 E92 09 X5 Join Date: Mar 2007 Location: Columbus, OH iTrader: (1)	It is up to BMWNA on all HPFP replacements. The dealers can not make the call. 1st step is to make sure the car is at the latest software integration level and then retest fuel pressure. If pressures are good, ship it and see what happens. Unfortunately many come back needing a pump. __________________ 2021 M2 Comp Sunset Orange \|Black with orange Stitching Dakota Leather\|Executive Pkg\|DCT
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03-23-2010, 12:51 PM	#12
bspaceman The Last Beautiful Free Soul On This Planet 15 Rep 627 Posts Drives: Jet Black 335i coupe Join Date: Aug 2007 Location: Cedar Park, TX iTrader: (2)	yup, update software, check for faults, if it throws the code the HPFP is replaced. If no codes are found no further work is done. __________________ Jet Black/Black Leather 335i coupe (totaled courtesy of the pizza kid Sport/Premi/Comft/Nav - iDrive/Sirius/iPod/OEM Body kit, M Sideskirts, M deck lip, Miro 366s on Nitto 555 NTs, Matte Black Grills, Valentine 1 hardwire, 35% tint, BMS Lighting, BMS computer magic, BMS Dual Cone
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03-23-2010, 01:18 PM	#13
kgb1637 Lieutenant Colonel 21 Rep 1,519 Posts Drives: RS5 Join Date: Sep 2008 Location: Baltimore, MD iTrader: (0)	OP, I see you're in PA, what dealer are you taking it to? __________________ Retired - '08 E90 335i Sparkling Graphite/Gray Dakota Leather, ZSP, ZCW, ZPP, Navi, ipod, Sat
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03-23-2010, 01:19 PM	#14
kgb1637 Lieutenant Colonel 21 Rep 1,519 Posts Drives: RS5 Join Date: Sep 2008 Location: Baltimore, MD iTrader: (0)	OP, I see you're in PA, what dealer are you taking it to? __________________ Retired - '08 E90 335i Sparkling Graphite/Gray Dakota Leather, ZSP, ZCW, ZPP, Navi, ipod, Sat
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03-23-2010, 01:20 PM	#15
kgb1637 Lieutenant Colonel 21 Rep 1,519 Posts Drives: RS5 Join Date: Sep 2008 Location: Baltimore, MD iTrader: (0)	OP, I see you're in PA, what dealer are you taking it to? __________________ Retired - '08 E90 335i Sparkling Graphite/Gray Dakota Leather, ZSP, ZCW, ZPP, Navi, ipod, Sat
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04-25-2010, 10:38 PM	#16
thebmw Post Advisor 1634 Rep 1,695 Posts Drives: More Manuals than Automatics Join Date: Feb 2010 Location: Illinois iTrader: (10)	Just over 2K miles on my 2010 335i and had my first long crank today. Going in to the dealer this week. I've also been getting aboug 3mpg lower than my 07 335i (both manual and driven the same). I'm ready for the dealer to feed me a bunch of crap (they always do), but I'm going to demand a HPFP (or injector) replacement. I'm also going to tell them that they are wholly responsible for any adverse ramifications I have to endure if they don't replace it and the the car fails outside of the dealership. BMWNA knows me well (unfortunately). Every BMW I have owned has had electrical/mechanical problems. My X5 started dying literally 1 week after buying it. It died 4 times and had over 20 electrical/mechanical problems. BMWNA refused a buy back. We sold it after 6 months for a HUGE loss. As*holes at BMW! Good luck with your car, but don't expect BMWNA or the dealer to do anything special for you.
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