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09-09-2009, 04:42 PM | #1 |
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Fields and loaner cars
Dropped my car off at the dealership a few minutes ago to get my Year One of the 1 starter ring installed, and I asked the girl behind the service desk what heir policy on loaners was. She asked I'd I bought my car at a Fields dealership. I said no, and she said loaners are only for Fields customers. Is this normal?? What if you move, the dealership doesn't have he car you want, etc.?
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09-09-2009, 04:44 PM | #2 | |
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Quote:
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09-09-2009, 04:52 PM | #3 |
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I've heard this is fairly common for dealerships. Fields doesn't go out of their way to make customers happy.
I was going to buy my car through Fields, but I got a MUCH better deal, the difference could pay for quite a few weeks worth of rental cars
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09-09-2009, 11:26 PM | #5 |
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My local dealership gives me a loaner even though I bought elsewhere - no problem.
If a dealership won't service your car because you didn't buy from them, you should look around and find someone else to service your car. If they're so cheap to hold a grudge, you can bet they'll screw you in other ways. |
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09-13-2009, 10:28 PM | #6 |
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Pretty standard practice. When I got my year 1 ring put in, I just opted to wait and it was ready for me in 20 minutes.
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