[BiscottiGelato]

So my brake fluid service indicator is on, and I have Velocity I coming up May 23rd. So I want to get the service done before going to Velocity I.

I usually visit either The BMW Store (where I bought my car) or Autowest (near my gf) for service during the weekends. But they are all full for the coming weekend. I work in Burnaby so basically the only viable choice for weekday is to bring it to BJ BMW...

And what they say is, no courtesy car unless the service is over 2 hours. I was thinking... this sounds like Toyota's courtesy shuttles.... No courtesy car even if I pay $10 or whatever? Is this standard practice? Is that what BJ usually do? And I don't think other dealers does that, do they?

[dkvby]

i think thats what called the express service, no appointment required. but u dont get courtesy car.

[BiscottiGelato]

Originally Posted by dkvby

i think thats what called the express service, no appointment required. but u dont get courtesy car.

It's not so express (like a engine oil top up), that it doesnt' require an appointment tho. I still have to firm a time slot before they're willing to do anything for me... And they can't expect someone to sit on their ass in their dealership for an hour and a half on a weekday while they service the vehicle, can they? In fact, most scheduled maintenance is under 2 hours anyways?

[public1]

i am in the exact same position as you with BJ BMW to my brake fluid also came up and they said the service was estimated at 2 hours and i was wondering wth am i supposed to do there for 2 hours, i asked if there was a courtesy car and they said no but also only a shuttle but i am supposed to find my way back 2 hours later so i thought that was pretty bs

[ho_grayson]

go where they offer better service! the one offers less service will die out eventually!