[ET-NY]

I bought a cargo matt supposed to fit E91 but it didn’t. Way too small.
The delivered package states that the product is good for E90, E91, E92 and E93.

Here is the conversation with a WT customer support this morning:
Me:
I received the cargo matt and it did not fit either E91 or E93.

WT:
Which BMW do you have?

Me:
I have a 2009 E91 and a 2008 E93.

WT:
Which E91 do you have? A sedan or a coupe? Is it an all wheel drive?
Which E93 do you have ? A sedan or a coupe? Is it an all wheel drive?
Our product only fits E90, E91, E92 and E93.

Me:
Well, BMW E91 is the wagon and E93 is the convertible.
E91 is xDrive but BMW doesn’t make E93 xDrive.

WT:
Then we don’t make for them.
Just return them.


MN quality??

[canucklion]

WT? did you miss a letter, like an H or a T at the end?

Originally Posted by ET-NY

I bought a cargo matt supposed to fit E91 but it didn’t. Way too small.
The delivered package states that the product is good for E90, E91, E92 and E93.

Here is the conversation with a WT customer support this morning:
Me:
I received the cargo matt and it did not fit either E91 or E93.

WT:
Which BMW do you have?

Me:
I have a 2009 E91 and a 2008 E93.

WT:
Which E91 do you have? A sedan or a coupe? Is it an all wheel drive?
Which E93 do you have ? A sedan or a coupe? Is it an all wheel drive?
Our product only fits E90, E91, E92 and E93.

Me:
Well, BMW E91 is the wagon and E93 is the convertible.
E91 is xDrive but BMW doesn’t make E93 xDrive.

WT:
Then we don’t make for them.
Just return them.


MN quality??

[ET-NY]

Originally Posted by canucklion

WT? did you miss a letter, like an H or a T at the end?

WexxxxTxxx

[canucklion]

I guess you're talking about Weather Tech . Why are you criticizing the whole company based on your conversation with 1 customer support rep? For what it's worth, the OEM cargo liner is made by weathertech, not sure about the mats.

[ragingclue]

You posted this like you're the first person to come across a completely moronic customer service rep.

Congratulations.

[methodtim]

Originally Posted by ET-NY

WT:
Then we don’t make for them.
Just return them.

Sounds like your issue was resolved.

[Oulixes]

Originally Posted by ET-NY

I bought a cargo matt supposed to fit E91 but it didn’t. Way too small.
The delivered package states that the product is good for E90, E91, E92 and E93.
...
Just return them.

This is not so unusual. If you are not cautious, the parts department of the dealer who sold you the car may try to sell you an oil filter that fits a different engine.

[E90330iS]

lol

[bknight]

ET-phone home?

[blue2fire]

Yeah, how sad is that?

[twinturboa51]

tischer (getbmwparts.com)for oem mats....i think theyre around the same price as weather techs and at least you know they fit.

[ET-NY]

Originally Posted by Takashi

Won't it be easier to buy from the dealership than to complain about it here?? Just return the mat to Weather Tech and buy from BMW.

SIMPLE PROBLEM, SIMPLE SOLUTION!

I bought a front and rear floor mat set from the BMW dealership. But BMW doesn’t sell a “cargo liner” for E91.

[canucklion]

they do.
http://www.trademotion.com/partlocat...47&startrow=51

Originally Posted by ET-NY

But BMW doesn’t sell a “cargo liner” for E91.

[ET-NY]

Originally Posted by canucklion

they do.
http://www.trademotion.com/partlocat...47&startrow=51

Thank you. I will check it out.

[NinetyEight740]

shoulda just bought OEM!!!

[Seminole]

In all fairness to WT, they make a ton of different mats for different vehicles. Just because the rep works for them doesn't mean she(he) knows the first thing about any of the cars they are made for.

On the other hand, the salesman who told me the CX-7 had a 5 speed auto and argued with my when I corrected him by saying it was a 6-speed shouldn't be selling cars.

[blue2fire]

Originally Posted by Seminole

On the other hand, the salesman who told me the CX-7 had a 5 speed auto and argued with my when I corrected him by saying it was a 6-speed shouldn't be selling cars.

That is so F***ing annoying. It happened to me sometime last year:

Go to Chevrolet Dealership

Ask about Volt

Very interested in a deposit or something that tells GM of our interest in
buying one of the first off the line.

The guy did not know about the Volt, called it a pure concept when Wagoner was bandying around the term "Production in 2010".

Guy talks about Malibu Hybrid and how it's all great now. Tell him politely that we are only interested in the Volt.

He then proceeded to show me an Aveo, asking me if i would be interested in one since i was looking for good MPG

[jpsum]

most non-BMW owners would have no idea what an "E9x" is.

[methodtim]

Originally Posted by jpsum

most non-BMW owners would have no idea what an "E9x" is.

Neither do a good percentage of BMW owners.

[jpsum]

Originally Posted by methodtim

Neither do a good percentage of BMW owners.

True. So OP, stop complaining about the sales rep! JK.

[Craig@SupremePower]

ohhhh boy...