Bimmerpost
3
/
4 Series
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read
Technical Topics iDrive, Nav, Phone, Audio, Video, Cameras, Electronics Connected Drive "Down"?

Post Reply
 
Thread Tools Search this Thread
      07-29-2019, 10:27 AM   #1
LarrySinNJ
Lieutenant
LarrySinNJ's Avatar
United_States
121
Rep
425
Posts

Drives: 2019 330i xDrive
Join Date: Jan 2007
Location: New Jersey

iTrader: (0)

Connected Drive "Down"?

Picked up my 330 on Friday and had no issues with connected drive services - specifically remote 3D view and fuel level. This morning I tried remote start which didn't work, and the remote 3D view is stuck on loading.

Anyone else with similar issues...
__________________
2019 G20 330i xDrive Med. Blue/Cognac Leather ZCV|ZPP|ZPX|HK|Remote Start (Ret'd)
2016 F06 640i xDrive Med. Blue/Red Leather MSport|B&O|Driver Asst+|Cold|Night (Ret'd)
2013 F30 335i xDrive Mineral Grey/Black Leather (Ret'd)
2011 E90 328i xDrive Space Grey/Black Leather(Ret'd)
2009 E90 328i xDrive Monaco Blue/(Ret'd) 2007 E90 328i xDrive Graphite (Ret'd)
Appreciate 0
      07-29-2019, 10:39 AM   #2
CrownRoyal79
Lieutenant
CrownRoyal79's Avatar
United_States
283
Rep
402
Posts

Drives: BMW 435i
Join Date: Mar 2019
Location: VA

iTrader: (0)

Quote:
Originally Posted by Lrscpa View Post
Picked up my 330 on Friday and had no issues with connected drive services - specifically remote 3D view and fuel level. This morning I tried remote start which didn't work, and the remote 3D view is stuck on loading.

Anyone else with similar issues...
Welcome to the Connected Drive fiasco. Mine was 'down' for most of May/June. It then started working well for a couple of weeks. As of last Thursday, it's completely broken again. Even the location of the car won't update.
Appreciate 0
      07-29-2019, 12:54 PM   #3
havenyoung
Private First Class
United_States
59
Rep
110
Posts

Drives: 2019 G20 330i
Join Date: Oct 2018
Location: CA

iTrader: (0)

Garage List
2019 BMW 330i  [0.00]
I have remote 3D view stuck a few times. I find that reinstalling the ConnectedDrive app is usually the easiest solution. Btw I am using the iOS app.
Appreciate 0
      07-29-2019, 08:26 PM   #4
Pauleebe
Colonel
Pauleebe's Avatar
United_States
380
Rep
2,290
Posts

Drives: Inbetween BMW's.
Join Date: May 2013
Location: Washington, DC

iTrader: (0)

Mine worked the day I picked my vehicle up in early July for a day and hasn't worked since. Par for the course until BMW issues an update.
Appreciate 0
      07-29-2019, 08:54 PM   #5
nola2atx
Private First Class
nola2atx's Avatar
United_States
124
Rep
184
Posts

Drives: 2020 M340i
Join Date: Apr 2017
Location: Austin, TX

iTrader: (0)

Signing out of the app and then back in has solved most problems for me. This is obviously not a fix, but is a valid workaround. Hopefully they actually FIX the issues sometime soon, but I'm not holding my breath.
__________________
///M340i Portimão

My Exes:
E36, E46, F30
Appreciate 0
      07-30-2019, 12:05 PM   #6
azwillnj
First Lieutenant
318
Rep
387
Posts

Drives: 2023 M340i xDrive
Join Date: Nov 2007
Location: Northern VA

iTrader: (0)

My fiancee's X1 had a problem with connected drive, wasn't working for about 3 months. The dealership couldn't fix it, the idiots on the 1800 number couldn't fix it, reinstalling the app and refreshing connected drive from the car didn't fix it.. but.. I got it working by doing the following:

Go to: http://connecteddrive.bmwusa.com
Log in with your BMW credentials, you will see your car on the main page
There will be a little check box where it says "Remote Services are active."
Uncheck the box
Wait about 5 mins and recheck the box

I think this might re-register it with the servers or something, but whatever it does her X1 is responding again after almost 3 months of no connectivity.
__________________
Current: 2023 G20 LCI M340i xDrive
History: 2005 E90 325i > 2008 E90 328xi > 2011 E90 LCI 335i xDrive > 2013 F30 328i xDrive > 2016 F30 LCI 340i xDrive > 2020 G20 M340i xDrive

WE ARE!
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 08:28 PM.




g20
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST