BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   BMW M3 and BMW M4 Forum > BMW F80 M3 / F82 M4 Forum > Regional Forums > USA - Great Lakes

Post Reply
 
Thread Tools Search this Thread
      07-31-2017, 05:22 PM   #1
raywai2
Second Lieutenant
196
Rep
216
Posts

Drives: M3
Join Date: May 2015
Location: Chicago

iTrader: (0)

Best Chicagoland Dealer for Service/Repair

Hello,

Who is generally the best dealer for service and repairs in the Chicagoland area? An error or warning popping on the dash is definitely nerve wracking so I want the best techs to look after my M. I have been to Bill Jacob and their dealership is impressive and I lean toward checking on their availability first. I had a repair done at Elmhurst and looks like being a small dealership definitely has less to reinvest back to the business (they have to out-source alignment). No complains about the service though...at least loaners are plentiful.

So which dealership do you guys recommend? Who does the most sales volume on M cars? I am guessing Perillo being in downtown might service a lot of Ms as well.

Btw, "Rear Axle Differential Lock" on the dash....

Thanks.
Appreciate 0
      07-31-2017, 08:11 PM   #2
kyleb350
Brigadier General
kyleb350's Avatar
United_States
422
Rep
4,709
Posts

Drives: '21 X3MC
Join Date: Jun 2008
Location: Milwaukee

iTrader: (6)

It's a bit far north, but Knauz BMW up in Lake Bluff sells a high volume of M cars.

Motor Werks of Barrington also has a huge service department as well.

I've only had mine serviced at Elmhurst or Laurel (in Westmont) though and can't complain.
Appreciate 0
      12-13-2017, 06:10 PM   #3
uniqueMR
Colonel
uniqueMR's Avatar
1879
Rep
2,923
Posts

Drives: ...
Join Date: Dec 2017
Location: USA

iTrader: (0)

Laurel BMW in Westmont, IL
__________________
Currently: '24 Mercedes G63 | '24 Porsche GT3 RS | '24 Volkswagen GTI
Previous BMWs: 340i, 740i, 745Li, M3, M4
Previous Others: Audi, Ducati, Honda, Infiniti, Land Rover, Mercedes-Benz, MINI, Mitsubishi, Porsche, Toyota, Volkswagen
Appreciate 0
      12-13-2017, 07:32 PM   #4
Jaymax85
Addicted to Speed.
Jaymax85's Avatar
United_States
710
Rep
2,375
Posts

Drives: m3 zcp, macan GTS, f15 x5
Join Date: Aug 2011
Location: 'Murica

iTrader: (5)

Adam cruise @ patrick, most "mod friendly" dealer.

laurel is meh, i greatly dislike their sales department. I have used their service cuz I'm close and they are average.
__________________
2017 991.2s
2015 F15 35i
2017 Macan gts
Appreciate 0
      12-22-2017, 11:59 AM   #5
wdskukm3
Captain
wdskukm3's Avatar
United_States
364
Rep
834
Posts

Drives: 2015 F80 M3 and Model P3D
Join Date: Oct 2017
Location: Orland Park,IL

iTrader: (0)

Come to BMW of Orland Park. Great service here and the people here are fantastic.
__________________
M Forever!!!!
Appreciate 0
      12-26-2017, 04:19 PM   #6
dmboone25
Lieutenant General
dmboone25's Avatar
4971
Rep
10,200
Posts

Drives: 2024 Golf R / 2022 718 Spyder
Join Date: Sep 2006
Location: Dallas, TX

iTrader: (0)

Garage List
2007 E92 328i  [10.00]
2007 328i  [10.00]
Anyone had experience with Naperville?

Just moved up here and I’m starting to get the 10k service notifications in idrive.
__________________
Past rides: 2016 981 BGTS, 2020 MINI JCW, 2017 F80, 2015 981 CS, 2014 F22 235, 2011 E82 135, 2008 E82 135, 2007 E92 328, 2007 E92 328 (My lady drives an OG M2. So does my dad)
Appreciate 0
      12-26-2017, 05:08 PM   #7
uniqueMR
Colonel
uniqueMR's Avatar
1879
Rep
2,923
Posts

Drives: ...
Join Date: Dec 2017
Location: USA

iTrader: (0)

Quote:
Originally Posted by dmboone25 View Post
Anyone had experience with Naperville?

Just moved up here and I’m starting to get the 10k service notifications in idrive.
Bill Jacobs BMW has mixed reviews. And not good reviews for service department. I will recommend Laurel at Westmont. Hope you are not far away from Westmont IL.
__________________
Currently: '24 Mercedes G63 | '24 Porsche GT3 RS | '24 Volkswagen GTI
Previous BMWs: 340i, 740i, 745Li, M3, M4
Previous Others: Audi, Ducati, Honda, Infiniti, Land Rover, Mercedes-Benz, MINI, Mitsubishi, Porsche, Toyota, Volkswagen
Appreciate 0
      12-26-2017, 05:15 PM   #8
dmboone25
Lieutenant General
dmboone25's Avatar
4971
Rep
10,200
Posts

Drives: 2024 Golf R / 2022 718 Spyder
Join Date: Sep 2006
Location: Dallas, TX

iTrader: (0)

Garage List
2007 E92 328i  [10.00]
2007 328i  [10.00]
Quote:
Originally Posted by uniqueMR View Post
Bill Jacobs BMW has mixed reviews. And not good reviews for service department. I will recommend Laurel at Westmont. Hope you are not far away from Westmont IL.
Thanks for the reply.

Looks like I’m about 15 miles away - not too bad.
__________________
Past rides: 2016 981 BGTS, 2020 MINI JCW, 2017 F80, 2015 981 CS, 2014 F22 235, 2011 E82 135, 2008 E82 135, 2007 E92 328, 2007 E92 328 (My lady drives an OG M2. So does my dad)
Appreciate 0
      12-29-2017, 11:05 AM   #9
dmboone25
Lieutenant General
dmboone25's Avatar
4971
Rep
10,200
Posts

Drives: 2024 Golf R / 2022 718 Spyder
Join Date: Sep 2006
Location: Dallas, TX

iTrader: (0)

Garage List
2007 E92 328i  [10.00]
2007 328i  [10.00]
Quote:
Originally Posted by uniqueMR View Post
Bill Jacobs BMW has mixed reviews. And not good reviews for service department. I will recommend Laurel at Westmont. Hope you are not far away from Westmont IL.
Thanks again for the recommendation - went to Laurel this morning for my service, got me in and out in about an hour.
__________________
Past rides: 2016 981 BGTS, 2020 MINI JCW, 2017 F80, 2015 981 CS, 2014 F22 235, 2011 E82 135, 2008 E82 135, 2007 E92 328, 2007 E92 328 (My lady drives an OG M2. So does my dad)
Appreciate 0
      12-29-2017, 11:26 AM   #10
uniqueMR
Colonel
uniqueMR's Avatar
1879
Rep
2,923
Posts

Drives: ...
Join Date: Dec 2017
Location: USA

iTrader: (0)

Quote:
Originally Posted by dmboone25 View Post
Thanks again for the recommendation - went to Laurel this morning for my service, got me in and out in about an hour.
Wonderful
__________________
Currently: '24 Mercedes G63 | '24 Porsche GT3 RS | '24 Volkswagen GTI
Previous BMWs: 340i, 740i, 745Li, M3, M4
Previous Others: Audi, Ducati, Honda, Infiniti, Land Rover, Mercedes-Benz, MINI, Mitsubishi, Porsche, Toyota, Volkswagen
Appreciate 0
      01-02-2018, 10:25 AM   #11
ando
Colonel
ando's Avatar
United_States
1955
Rep
2,141
Posts

Drives: i5 eDr40, G80 and F80
Join Date: Jun 2008
Location: Chicago

iTrader: (0)

Garage List
2024 BMW i5 eDr40  [10.00]
2022 BMW M3  [7.50]
2015 BMW M3  [0.00]
Quote:
Originally Posted by dmboone25 View Post
Quote:
Originally Posted by uniqueMR View Post
Bill Jacobs BMW has mixed reviews. And not good reviews for service department. I will recommend Laurel at Westmont. Hope you are not far away from Westmont IL.
Thanks again for the recommendation - went to Laurel this morning for my service, got me in and out in about an hour.
Besides quick service would you rep this place? I'm potentially looking for a Chicago dealer for service and sales
Appreciate 0
      01-02-2018, 12:24 PM   #12
dmboone25
Lieutenant General
dmboone25's Avatar
4971
Rep
10,200
Posts

Drives: 2024 Golf R / 2022 718 Spyder
Join Date: Sep 2006
Location: Dallas, TX

iTrader: (0)

Garage List
2007 E92 328i  [10.00]
2007 328i  [10.00]
Quote:
Originally Posted by ando View Post
Besides quick service would you rep this place? I'm potentially looking for a Chicago dealer for service and sales
They seemed to be pretty good, but all they did was change my oil/filter. So I am not sure how they deal with more complicated stuff - but it was definitely easy to get my appointment scheduled and it was not a long wait for the simple 10K service.
__________________
Past rides: 2016 981 BGTS, 2020 MINI JCW, 2017 F80, 2015 981 CS, 2014 F22 235, 2011 E82 135, 2008 E82 135, 2007 E92 328, 2007 E92 328 (My lady drives an OG M2. So does my dad)
Appreciate 1
      01-02-2018, 12:29 PM   #13
ando
Colonel
ando's Avatar
United_States
1955
Rep
2,141
Posts

Drives: i5 eDr40, G80 and F80
Join Date: Jun 2008
Location: Chicago

iTrader: (0)

Garage List
2024 BMW i5 eDr40  [10.00]
2022 BMW M3  [7.50]
2015 BMW M3  [0.00]
Quote:
Originally Posted by dmboone25 View Post
Quote:
Originally Posted by ando View Post
Besides quick service would you rep this place? I'm potentially looking for a Chicago dealer for service and sales
They seemed to be pretty good, but all they did was change my oil/filter. So I am not sure how they deal with more complicated stuff - but it was definitely easy to get my appointment scheduled and it was not a long wait for the simple 10K service.
Thanks
Appreciate 0
      01-02-2018, 12:42 PM   #14
dmboone25
Lieutenant General
dmboone25's Avatar
4971
Rep
10,200
Posts

Drives: 2024 Golf R / 2022 718 Spyder
Join Date: Sep 2006
Location: Dallas, TX

iTrader: (0)

Garage List
2007 E92 328i  [10.00]
2007 328i  [10.00]
Quote:
Originally Posted by ando View Post
Thanks
No problem.

They're also going through an expansion, so it's a bit of a cluster getting in and out of the lot, but everything on the inside was normal - just something else to think about if your car happens to be the only clean one in Chicago right now.
__________________
Past rides: 2016 981 BGTS, 2020 MINI JCW, 2017 F80, 2015 981 CS, 2014 F22 235, 2011 E82 135, 2008 E82 135, 2007 E92 328, 2007 E92 328 (My lady drives an OG M2. So does my dad)
Appreciate 0
      01-23-2018, 02:29 PM   #15
GlazierGlaze
Banned
GlazierGlaze's Avatar
United_States
633
Rep
644
Posts

Drives: 2022 Audi RS6
Join Date: Feb 2016
Location: Chicago, IL

iTrader: (1)

BMW of Elmhurst. Great service.
Appreciate 2
      01-25-2018, 09:36 AM   #16
uniqueMR
Colonel
uniqueMR's Avatar
1879
Rep
2,923
Posts

Drives: ...
Join Date: Dec 2017
Location: USA

iTrader: (0)

Quote:
Originally Posted by ando View Post
Besides quick service would you rep this place? I'm potentially looking for a Chicago dealer for service and sales
In sales, I recommend: Kristina Gurskas
In service, I recommend: Mike Powalski

at Laurel BMW, Westmont IL
__________________
Currently: '24 Mercedes G63 | '24 Porsche GT3 RS | '24 Volkswagen GTI
Previous BMWs: 340i, 740i, 745Li, M3, M4
Previous Others: Audi, Ducati, Honda, Infiniti, Land Rover, Mercedes-Benz, MINI, Mitsubishi, Porsche, Toyota, Volkswagen
Appreciate 1
toddm3.00
      02-19-2018, 12:54 PM   #17
MOOSEF80
New Member
MOOSEF80's Avatar
United_States
0
Rep
8
Posts

Drives: 2016 M3 AW/SO
Join Date: Jan 2017
Location: Glenview IL

iTrader: (0)

Justin at Elmhurst bmw. Plus he's a forum member ? (me) lol
__________________
16 F80
Service advisor at FIELDS BMW of Northfield
Appreciate 0
      02-19-2018, 10:46 PM   #18
materialdistractions
Lieutenant
Philippines
136
Rep
498
Posts

Drives: F80 M3
Join Date: Mar 2007
Location: US

iTrader: (11)

Quote:
Originally Posted by MOOSEF80 View Post
Justin at Elmhurst bmw. Plus he's a forum member ? (me) lol
PM sent.
__________________
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 02:55 PM.




f80post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST