[Finchley]

Whilst driving on the M1 today, a lorry kicked up a stone and I now have an approx 8in crack in my windscreen. I'm with BMW Insurance but wondered if any of you have experience of using any of the windscreen replacement services. I haven't got HUD but I do have the camera for adaptive headlights and the usual rain sensor.

Thanks

[NISFAN]

Originally Posted by Finchley

Whilst driving on the M1 today, a lorry kicked up a stone and I now have an approx 8in crack in my windscreen. I'm with BMW Insurance but wondered if any of you have experience of using any of the windscreen replacement services. I haven't got HUD but I do have the camera for adaptive headlights and the usual rain sensor.

Thanks

BMW insurance use autoglass, and they do fit a BMW marked screen. No issues as autoglass are one of the best in the business.

[Finchley]

Originally Posted by NISFAN

BMW insurance use autoglass, and they do fit a BMW marked screen. No issues as autoglass are one of the best in the business.

Thank you

[Nobby Clark]

Originally Posted by NISFAN

BMW insurance use autoglass, and they do fit a BMW marked screen. No issues as autoglass are one of the best in the business.

Interesting. Privilege insurance use Autoglass and when mine needed replacing in November 2015, Autoglass said they only fit an OEM equivalent, not genuine BMW. I went else where.

As for the cameras etc, they are all ousted in the mirror assembly and will just get stuck back on.

[Glassman]

AFAIK, BMW ins will allow you to nominate your own installer (and one who uses OE parts).

[Russbmw]

I feel your pain. Same happened to me after having the car about 2 months. I was really pissed off.

I won't bore you with the ordeal I had with Admiral & Autoglass.

What Autoglass will fit depends on your insurance.

A new windscreen from BMW should be in the region of £250. I paid £200 for mine, complete with new side trims and top rubber seal, through a mate who works for BMW and gets mates rates discount on parts. So RRP can't be far off that.

Fitting cost £150 at an independent place in Guildford (who it turns our, the local BMW dealer use anyway). I liked the idea of this because it was done indoors and out of the elements.

As a point of interest, total cost for a genuine part fitted this way was less than what Autoglass would have billed Admiral for a pattern part (circa £700!).

[G82Dude]

If you ask for a genuine screen, Autoglass will fit one said the guy who repaired a chip for me last week (in case it needed replacing).

[NISFAN]

Originally Posted by F32Dude

If you ask for a genuine screen, Autoglass will fit one said the guy who repaired a chip for me last week (in case it needed replacing).

BMW insurance will ONLY allow autoglass to fit BMW screens. I know this because the autoglass guy turned up with a non marked pilkington, which is the OE supplier anyway. When he knew it was BMW ins. he refused to fit it, saying he wouldn't have authority to do so despite me giving the go ahead. Apparently, BMW insurance have previously instructed them to remove a non marked screen.

As for BMW insurance allowing you to nominate a company of your choice? I don't know about that but when you select 'windscreen' option on the automated phone answer, it diverts directly to autoglass, who very efficiently process the claim.

[Nobby Clark]

Well I can only go on the info I had first hand. Autoglass said to me they fit OEM screens. I asked for confirmation that it was a BMW marked screen they said no. This is why I went elsewhere.

With respect to the post on price for a genuine BMW 4GC screen (with HUD) £597.97.

[Finchley]

Thanks for all the advice. Replacement is being fitted on Friday so I'll let you know how it goes.

[Spacer]

I've had experience of Autoglass and BMW Insurance..... I've found them to only fit BMW stamped parts too. Autoglass said it would delay it slightly, as they'd have to get the screen in. The guy fitting it said they couldn't fit a non BMW stamped screen, as the insurers wouldn't wear it.

[Finchley]

Should have said that Autoglass are doing the replacement. More on Friday.

[AlfaM]

The best in the business re-fitted my wipers back the wrong way round on one car, and on a colleague's car they punctured the metal frame and it took him 12 months to find out why the car filled with water.

Watch them like a hawk.

[Moleeuk]

Handy advice all, thanks, as I found mine cracked this morning..... Bugger.

Insurance will 'have to check' that they can fit BMW part as it is normally 'a Pilkington' screen according to the Customer Service assistant.

I await their response.

On checking the car this evening the screen is Pilkington in any case so I'm struggling to see what the difference will be???

[Nobby Clark]

Originally Posted by Moleeuk

Handy advice all, thanks, as I found mine cracked this morning..... Bugger.

Insurance will 'have to check' that they can fit BMW part as it is normally 'a Pilkington' screen according to the Customer Service assistant.

I await their response.

On checking the car this evening the screen is Pilkington in any case so I'm struggling to see what the difference will be???

Which insurance co are you with? It might be of use to others.

The "difference" for me was it was for a +£40k 6week old car. I'd didn't see why I shouldn't have a BMW screen and I didn't want any warranty issues in future.

[Moleeuk]

Originally Posted by Nobby Clark

Which insurance co are you with? It might be of use to others.

The "difference" for me was it was for a +£40k 6week old car. I'd didn't see why I shouldn't have a BMW screen and I didn't want any warranty issues in future.

Hastings. They have not said no yet so I will let you know......

[Moleeuk]

Originally Posted by Moleeuk

Hastings. They have not said no yet so I will let you know......

All approved by Hastings. No problem with fitting a dealer screen.

Good news!!!!