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      04-01-2015, 08:22 AM   #1
SEW247
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Connected Drive

In case anyone tries to be super organised like me and update their Connected Drive account with their new car - don't bother!

Apparantly there is some sort of big overhaul going on which will take 4 weeks and nothing can be changed on the CD accounts and new ones cannot be set up.

I'm sure that whoever has my old car will appreciate me continuing to locking and unlocking it and flashing the lights

On a serious note, it's a bit of a security flaw and I wouldn't be too happy
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      04-01-2015, 10:45 AM   #2
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I found the same thing.
Bit disappointing really
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      04-01-2015, 11:29 AM   #3
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That's annoying, will have to use my car for 3 weeks without connected drive
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      04-02-2015, 12:07 PM   #4
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Same here I badly wanted to use this during this Easter bank hoilday weekend.

Does anyone have news on a specific date when it's back live ?
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      04-02-2015, 12:30 PM   #5
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Quote:
Originally Posted by Geo's comps View Post
Does anyone have news on a specific date when it's back live ?
As OP. I phoned only yesterday and was told exactly the same: "four weeks", but not a specific day / date!
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      04-02-2015, 12:34 PM   #6
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Quote:
Originally Posted by WullieD20 View Post
As OP. I phoned only yesterday and was told exactly the same: "four weeks", but not a specific day / date!
It's software, it's a portal, it's lucky they are saying 4 weeks tbh.
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      04-02-2015, 01:13 PM   #7
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But why take it down before the replacement is ready?! Very strange practice...
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      04-02-2015, 02:08 PM   #8
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Maybe after fixing a basic design flaw at beginning of Feb that left 2 million cars exposed they have had a more detailed look at the code and decided it's too unsafe to use!

Can't see offhand any other reason that a big company would pull the service.....
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      04-02-2015, 02:19 PM   #9
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One of reasons connected drive is down is so they can work on the BMW App Store.

This security flaw thing was hyped out of oblivion by the press etc.
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      04-22-2015, 05:51 PM   #10
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Hi fellas

I'm just wondering if anyone has any news regarding connected drive updates being finished?
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      04-22-2015, 06:11 PM   #11
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ive heard that it will be back on 1st May
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      04-23-2015, 12:47 AM   #12
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I registered and successfully set this up yesterday lunchtime, seems service has been restored.
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      04-23-2015, 04:14 AM   #13
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I've just managed to successfully set this up too so as Tim says seems service is back to normal. Although in the last 12 days (since I collected my car) can't think of a single time when I thought using connected drive/remote services would have been useful.

Would someone be as kind enough to enlighten me on what connected drive is actually capable of doing?
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      04-23-2015, 04:20 AM   #14
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Quote:
Originally Posted by shivk View Post
I've just managed to successfully set this up too so as Tim says seems service is back to normal. Although in the last 12 days (since I collected my car) can't think of a single time when I thought using connected drive/remote services would have been useful.

Would someone be as kind enough to enlighten me on what connected drive is actually capable of doing?
for me it is pretty useless! I only use the app on the iPhone to send the address for the Sat-Nav for ease of use. My son uses the app to un/lock the car if he ever needs to take or leave something in the car while I am at work and he is in City Centre.
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      04-23-2015, 05:04 AM   #15
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I turned on the ventilation before leaving my desk yesterday afternoon, and by the time I got to the car it was nice and cool. Helps on sunny days!
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      04-23-2015, 05:25 AM   #16
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Schoolboy question, but how do I register?
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      04-23-2015, 05:31 AM   #17
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Quote:
Originally Posted by Beancounter_74 View Post
Schoolboy question, but how do I register?
Main BMW UK website.
Owners.
Connected drive services.
Customer website.

Register then give them a call.
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      04-23-2015, 06:36 AM   #18
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Quote:
Originally Posted by Brigand View Post
Main BMW UK website.
Owners.
Connected drive services.
Customer website.

Register then give them a call.
Maybe the process has changed but no need to call based on the process I went through.

Connect Services website -> register -> add car (you'll need last 7 digits of VIN) -> a message will be sent to your car (retrieve through connected drive ->messages), take the activation code from the message and type it into your browser.


After this your car will now be linked to the account, there is also an option online to activate remote services, click on this option and within a few minutes you should get an email saying remote services have now been activated. (note: it was a few minutes in my experience but officially I think they say to allow 24 hours).

Hope this helps!
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      04-23-2015, 06:43 AM   #19
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^^^
That's a good improvement then
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      04-23-2015, 06:54 AM   #20
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Thanks guys
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      04-23-2015, 07:17 AM   #21
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Quote:
Originally Posted by shivk View Post
Maybe the process has changed but no need to call based on the process I went through.

Connect Services website -> register -> add car (you'll need last 7 digits of VIN) -> a message will be sent to your car (retrieve through connected drive ->messages), take the activation code from the message and type it into your browser.


After this your car will now be linked to the account, there is also an option online to activate remote services, click on this option and within a few minutes you should get an email saying remote services have now been activated. (note: it was a few minutes in my experience but officially I think they say to allow 24 hours).

Hope this helps!
It could take between 24 hrs and 3 days.

I activated mine once had vin and reg, a week or so before actually received the car.

However, that new method seems far quicker, might be an enhancement to the website
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      04-23-2015, 09:18 AM   #22
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this seems to have stopped working again. Can't access the connected drive portal to register
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