Coby Wheel
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read

Go Back   BMW M3 and BMW M4 Forum > BMW F80 M3 / F82 M4 Forum > Regional Forums > CANADA

Post Reply
 
Thread Tools Search this Thread
      08-25-2014, 01:21 PM   #1
My2ndBMW
Private
Canada
9
Rep
65
Posts

Drives: F80 M3 AW/SO
Join Date: Jun 2012
Location: GTA

iTrader: (0)

Question about My BMW Remote App with Connected Drive package

I took a delivery of M3 about month ago and I am still not able to get My BMW Remote app working successfully. Every time I log into the app I get the following Warning Message.

No activated services. Please contact BMW Assist for further support.

The only feature that’s working is Vehicle Finder, but none of the other feature is available.

I have contacted BMW Assist/Dealer but no one seems to have a clear answer as to why I am getting the Warning message or what other feature should be available in My BMW Remote app.

I am using the Android version 2.0.1 if it makes any difference

Thanks.
Appreciate 0
      08-25-2014, 08:23 PM   #2
farbmw
Brigadier General
farbmw's Avatar
Trinidad_and_tobago
421
Rep
4,499
Posts

Drives: 2015 M4 6SPD MANUAL!
Join Date: Aug 2009
Location: Toronto

iTrader: (11)

Yeah it's not working for me as well.
__________________
Have BT Tool professional, will scan and clear codes on your BMW. And now I am able to code my 2011 335is and M4

Link to my M4 euro delivery! http://f80.bimmerpost.com/forums/sho....php?t=1006526
Appreciate 0
      08-26-2014, 07:42 AM   #3
My2ndBMW
Private
Canada
9
Rep
65
Posts

Drives: F80 M3 AW/SO
Join Date: Jun 2012
Location: GTA

iTrader: (0)

Quote:
Originally Posted by farbmw View Post
Yeah it's not working for me as well.
Are you using Android or iOS?

If you are using Android version, are you getting the same warning messages after the login?
Appreciate 0
      08-26-2014, 07:43 AM   #4
farbmw
Brigadier General
farbmw's Avatar
Trinidad_and_tobago
421
Rep
4,499
Posts

Drives: 2015 M4 6SPD MANUAL!
Join Date: Aug 2009
Location: Toronto

iTrader: (11)

Quote:
Originally Posted by My2ndBMW View Post
Are you using Android or iOS?

If you are using Android version, are you getting the same warning messages after the login?
Yup, Android and the same message after login.
__________________
Have BT Tool professional, will scan and clear codes on your BMW. And now I am able to code my 2011 335is and M4

Link to my M4 euro delivery! http://f80.bimmerpost.com/forums/sho....php?t=1006526
Appreciate 0
      08-26-2014, 08:23 AM   #5
My2ndBMW
Private
Canada
9
Rep
65
Posts

Drives: F80 M3 AW/SO
Join Date: Jun 2012
Location: GTA

iTrader: (0)

Good at least I am alone.

I thought I was the only owner with the problem, at least that’s how my dealership treats me.
Appreciate 0
      08-26-2014, 08:24 AM   #6
farbmw
Brigadier General
farbmw's Avatar
Trinidad_and_tobago
421
Rep
4,499
Posts

Drives: 2015 M4 6SPD MANUAL!
Join Date: Aug 2009
Location: Toronto

iTrader: (11)

Quote:
Originally Posted by My2ndBMW View Post
Good at least I am alone.

I thought I was the only owner with the problem, at least that’s how my dealership treats me.
Your dealer said it should work?
__________________
Have BT Tool professional, will scan and clear codes on your BMW. And now I am able to code my 2011 335is and M4

Link to my M4 euro delivery! http://f80.bimmerpost.com/forums/sho....php?t=1006526
Appreciate 0
      08-26-2014, 08:39 AM   #7
hacxyzzy
Private First Class
hacxyzzy's Avatar
Canada
50
Rep
103
Posts

Drives: e46 M3, SO/SB M4 MT
Join Date: May 2009
Location: Ontario

iTrader: (0)

It's not working for me either on my iPhone 5s. I'm only able to locate the vehicle. However, none of the options in the "tools" panel display for me. I have called BMW assist to fix this but nothing's yet been resolved. Time for another call...
Appreciate 0
      08-26-2014, 09:16 AM   #8
My2ndBMW
Private
Canada
9
Rep
65
Posts

Drives: F80 M3 AW/SO
Join Date: Jun 2012
Location: GTA

iTrader: (0)

Quote:
Originally Posted by farbmw View Post
Your dealer said it should work?
Of course, one of the product specialist at my dealer said “Everything on my end is working properly” How do you respond to that?

Anyway, when I contacted the BMW Assist, they said since I can successfully login to the App (even though I get a warning message about No activated services). They will not provide further assistant to Canadian customer.
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 08:22 AM.




f80post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST