New Ytest
Sign out
Bimmerpost
Login
BMW E39 5-Series Forum | 5Post.com
BMW Garage BMW Meets Register Search Today's Posts Mark Forums Read  
Go Back   BMW E39 5-Series Forum | 5Post.com > BIMMERPOST Universal Forums > General BMW News and Cars Discussion

Post Reply
 
Thread Tools Search this Thread
      11-09-2015, 09:21 AM   #111
MKSixer
Lieutenant General
MKSixer's Avatar
34172
Rep
11,637
Posts

 
Drives: 2015 BMW i8, E63 M6, 328d
Join Date: Jun 2015
Location: Southeast United States

iTrader: (0)

Garage List
2016 M4 GTS (Allotted)  [0.00]
2013 BMW 328d  [0.00]
2007 BMW M6  [10.00]
2015 BMW i8  [10.00]
Quote:
Originally Posted by Jbe0324 View Post
Actually a representative from the dealership must accompany the prospective customer on the test drive. It is due to insurance reasons in the event of an accident or collision.

Salespeople tend to be lazy and not care about these issues. But it is a must and can lead to legal problems in the event of an accident.
Not quite accurate.

I was tossed the keys to a $110,000 M5 and the only thing said was, wait a moment...we need to put a temp plate in the rear window.
Appreciate 0
      11-09-2015, 12:54 PM   #112
Bbb34
Major
Canada
731
Rep
1,472
Posts

 
Drives: '11 535i 6sp. DHP/RWD
Join Date: Jul 2014
Location: ON

iTrader: (0)

Quote:
Originally Posted by MKSixer View Post
Not quite accurate.

I was tossed the keys to a $110,000 M5 and the only thing said was, wait a moment...we need to put a temp plate in the rear window.
Maybe in US, I made that comment in my post earlier, as I have talked to my friends south of the border. They mentioned that it's pretty common going for a test drive by yourself.

It's extremely rare for this to happen in Canada, different (insurance) laws apply maybe, not sure. So far, I was given the keys to the car only once, and I did my share of car shopping.
Appreciate 1
      11-09-2015, 02:09 PM   #113
MKSixer
Lieutenant General
MKSixer's Avatar
34172
Rep
11,637
Posts

 
Drives: 2015 BMW i8, E63 M6, 328d
Join Date: Jun 2015
Location: Southeast United States

iTrader: (0)

Garage List
2016 M4 GTS (Allotted)  [0.00]
2013 BMW 328d  [0.00]
2007 BMW M6  [10.00]
2015 BMW i8  [10.00]
Quote:
Originally Posted by Bbb34 View Post
Maybe in US, I made that comment in my post earlier, as I have talked to my friends south of the border. They mentioned that it's pretty common going for a test drive by yourself.

It's extremely rare for this to happen in Canada, different (insurance) laws apply maybe, not sure. So far, I was given the keys to the car only once, and I did my share of car shopping.
Maybe so, but I have friends on the M5/M6 board who have been tossed the keys, as well.

Perhaps it is on how they are feeling that day. It's a car dealership so all bets on rational behavior are typically off.

Cheers-mk
Appreciate 0
      11-09-2015, 02:12 PM   #114
MightyMouseTech
Major General
MightyMouseTech's Avatar
4335
Rep
6,196
Posts

 
Drives: 13 135i 6MT LeMans Blue MSport
Join Date: Feb 2013
Location: Ottawa, Canada

iTrader: (0)

Quote:
Originally Posted by Bbb34 View Post
Maybe in US, I made that comment in my post earlier, as I have talked to my friends south of the border. They mentioned that it's pretty common going for a test drive by yourself.

It's extremely rare for this to happen in Canada, different (insurance) laws apply maybe, not sure. So far, I was given the keys to the car only once, and I did my share of car shopping.
It all comes down to what the dealership practice is. There are no laws about it. If they tell you there is, they are full of shit. Only once have I had a salesman go with me on a test drive, and I think he regretted it after.

Appreciate 1
      11-09-2015, 03:06 PM   #115
Bbb34
Major
Canada
731
Rep
1,472
Posts

 
Drives: '11 535i 6sp. DHP/RWD
Join Date: Jul 2014
Location: ON

iTrader: (0)

Quote:
Originally Posted by MightyMouseTech View Post
It all comes down to what the dealership practice is. There are no laws about it. If they tell you there is, they are full of shit. Only once have I had a salesman go with me on a test drive, and I think he regretted it after.

That sounds like my wife, lots of days

To be honest, no clue what the laws/rules are.
I've never really asked to go out on my own, never really felt the need for it.

Most of the time, I just give them "heads up", kinda "don't freak out, I'd like to push the car's limit a bit now" before I drive it aggressively, and haven't had any complaints yet. It's admirable if you think about it, as they don't know potential customer's tolerance for risk.
Appreciate 1
      11-09-2015, 05:36 PM   #116
MKSixer
Lieutenant General
MKSixer's Avatar
34172
Rep
11,637
Posts

 
Drives: 2015 BMW i8, E63 M6, 328d
Join Date: Jun 2015
Location: Southeast United States

iTrader: (0)

Garage List
2016 M4 GTS (Allotted)  [0.00]
2013 BMW 328d  [0.00]
2007 BMW M6  [10.00]
2015 BMW i8  [10.00]
Quote:
Originally Posted by Bbb34 View Post
That sounds like my wife, lots of days

To be honest, no clue what the laws/rules are.
I've never really asked to go out on my own, never really felt the need for it.

Most of the time, I just give them "heads up", kinda "don't freak out, I'd like to push the car's limit a bit now" before I drive it aggressively, and haven't had any complaints yet. It's admirable if you think about it, as they don't know potential customer's tolerance for risk.
Lol!

I tell my passengers, "I'm going to use the car a bit now", and they know to grab hold on tightly because something is about to happen!
Appreciate 0
      11-10-2015, 09:14 AM   #117
MightyMouseTech
Major General
MightyMouseTech's Avatar
4335
Rep
6,196
Posts

 
Drives: 13 135i 6MT LeMans Blue MSport
Join Date: Feb 2013
Location: Ottawa, Canada

iTrader: (0)

Quote:
Originally Posted by MKSixer View Post
Lol!

I tell my passengers, "I'm going to use the car a bit now", and they know to grab hold on tightly because something is about to happen!
When passengers complain, I tell them; it is a car, not your living room.
Appreciate 1
      11-10-2015, 09:19 AM   #118
Abax335
Lieutenant
Abax335's Avatar
United_States
79
Rep
540
Posts

 
Drives: 2008 BMW 335xi 6spd
Join Date: Oct 2015
Location: Orange/Rockland

iTrader: (1)

Quote:
Originally Posted by MKSixer View Post
Maybe so, but I have friends on the M5/M6 board who have been tossed the keys, as well.

Perhaps it is on how they are feeling that day. It's a car dealership so all bets on rational behavior are typically off.

Cheers-mk
Been two situations that I know where an m5 was wrecked on the first turn out of the dealership.
Appreciate 1
      11-10-2015, 01:34 PM   #119
MKSixer
Lieutenant General
MKSixer's Avatar
34172
Rep
11,637
Posts

 
Drives: 2015 BMW i8, E63 M6, 328d
Join Date: Jun 2015
Location: Southeast United States

iTrader: (0)

Garage List
2016 M4 GTS (Allotted)  [0.00]
2013 BMW 328d  [0.00]
2007 BMW M6  [10.00]
2015 BMW i8  [10.00]
Quote:
Originally Posted by Abax335 View Post
Been two situations that I know where an m5 was wrecked on the first turn out of the dealership.
Indeed.

This is the reason I never let anyone drive my M6 and tell the SA that only a 3 mile journey is authorized in situations that the car has to be driven at all. Which is almost never.

If a real, 'installation lap" is necessary, I will perform it. The technician may ride!
Appreciate 0
      11-12-2015, 04:39 AM   #120
city1991
Captain
United_States
228
Rep
788
Posts

 
Drives: 2015 535i x drive F10
Join Date: Mar 2014
Location: Iowa

iTrader: (1)

Quote:
Originally Posted by catchm3ifyoucann
Quote:
Originally Posted by atomic View Post
Salesmen work on commission. If they waste their time on someone dressed like a bum and who is 21 years old who clearly looks like he has zero chance of affording the car than they miss out on the opportunity to sell one when a person who actually can afford the car comes in. If you want to test drive an M4 then look like you belong there.
Who cares they work on commission? If they do their job, provide quality customer service, and understand / are knowledgable about the product they sell then they shouldn't have a problem selling a vehicle.

Age and how a customer is dressed should not be the indicators you use on whether or not you want to help the customer. I know plenty of people in their 20s to early 30s that could EASILY afford an M4, M3, S5, etc (they are all business owners).

I will not dress up to go to a dealership, not happening. I will go in with whatever attire I have on, and if they don't provide customer service, no problem they lost a sale. I have worked at a high end automotive dealership and trust me most people who are billionaires / millionaires don't go around everywhere in a suit.

I always tell my friends who work sales that "kid" in his 20s could be an entrepreneur whom could easily buy the car, or that gentleman who walks in looking like he's homeless could be making well over a 7+ digit income.
I usually go in sweats and flip flops. Had one sales manager actually tell me not everyone can afford a BMW. That I should look at a Ford instead. I told him to go fuck himself since I was already approved by BMW finance. I went to a different BMW dealership bought a BMW, drove it back to the first dealership to rub it in they lost my business as well as a few others.
Appreciate 0
      11-16-2015, 01:12 PM   #121
Killramos
Captain
Killramos's Avatar
Canada
312
Rep
862
Posts

 
Drives: '19 M2 '21 X5
Join Date: Mar 2014
Location: Calgary

iTrader: (1)

Garage List
Quote:
Originally Posted by Bbb34 View Post
Maybe in US, I made that comment in my post earlier, as I have talked to my friends south of the border. They mentioned that it's pretty common going for a test drive by yourself.

It's extremely rare for this to happen in Canada, different (insurance) laws apply maybe, not sure. So far, I was given the keys to the car only once, and I did my share of car shopping.
When i bought my 2 series my SA drove it around the block to warm it up ( first time driven) and show me where all the buttons and controls were. Pulled back into the lot then gave me the keys and told me to bring it back when I was done and to watch the super sport tires because it was about 5 degrees out.

A few weeks later when i was looking at an Audi S4 they tossed me the keys as well with a photocopy of my license but told me to "keep it to 15 minutes".

When i drove a new mustang GT a couple weeks ago they went with me, though its not like they insisted. It was hilarious trying to watch the 260lb salesman squeeze into the back of a rag top mustang while me and my wife were in the front haha.

In short, it has nothing to do with Canada and everything to do with dealership preference.
Appreciate 1
      11-26-2015, 10:57 PM   #122
atomic
Second Lieutenant
14
Rep
266
Posts

 
Drives: 2016 x3 x-line white
Join Date: Feb 2014
Location: Baltimore, MD. USA

iTrader: (0)

Quote:
Originally Posted by snaimpally View Post
I was talking to a lady in the lounge at the dealership who was waiting for her car to be serviced and she mentioned how she preferred the BMW dealership to Mercedes. She was probably mid-40s, a little overweight, and had sweats on. She mentioned that the sales people at Mercedes ignored her and her husband when they went to the dealership whereas their BMW salesperson paid attention to them. "And we pay cash for our vehicles" she concluded.

There is a story that Jay Leno doesn't own a Ferrari because he went into a dealership dressed, as he normally dresses, in jeans, and the salespeople ignored him. Salespeople should be courteous no matter what your appearance.
They work on commission. If they don't sell enough cars they get fired. If they waste their time trying to sell a car to someone who can't afford a car they could miss out on a sale. My nephew says guys in their early 20s come in all day long wanting to test drive AMG cars or G class. He says he laughs at them. Also said he has learned that if someone is making a big deal about themselves they can't afford the car. If he didn't make assumptions he could spend hours with someone and then they get declined for financing.
Appreciate 0
      11-26-2015, 11:03 PM   #123
atomic
Second Lieutenant
14
Rep
266
Posts

 
Drives: 2016 x3 x-line white
Join Date: Feb 2014
Location: Baltimore, MD. USA

iTrader: (0)

Quote:
Originally Posted by city1991 View Post
I usually go in sweats and flip flops. Had one sales manager actually tell me not everyone can afford a BMW. That I should look at a Ford instead. I told him to go fuck himself since I was already approved by BMW finance. I went to a different BMW dealership bought a BMW, drove it back to the first dealership to rub it in they lost my business as well as a few others.
You tell someone to go fuck themselves and then you come back with a new BMW to taunt them. I am calling BS. Either that or you are a psychopath.
Appreciate 0
      11-28-2015, 02:24 AM   #124
e36mmm
Major
189
Rep
1,178
Posts

 
Drives: 335i M Sport
Join Date: Dec 2009
Location: Australia

iTrader: (0)

I can come up with so many.. i have been attending to a dealer for the last 5 years since day 1 of the car. reason being for the service history stamp, the car is over 50k miles now and have gone in to the same dealer for every single service required to date and I have never received a loaner car on request. Asked probably 3 times and excuse was the same every time: theres none left, they are all booked! Another hilarious moment was when I was considering a 320d e90 with m sport pack. I had a e46 325i. The salesman began comparing the new e90 to my e46 in a say that my car is too old and slower. Mind you this guy is a salesman! I walked out after telling him to check the performance times on both vehicles and to never get in to a verbal debate with a customer. I gave bmw australia a call and three days later never saw the same salesman again. Bmw dealerships are retarded and if i had ran half of them, there would be 50% less negative comments here.
Appreciate 0
      11-28-2015, 07:00 AM   #125
phil_
First Lieutenant
58
Rep
318
Posts

 
Drives: Panamera Turbo S
Join Date: Nov 2007
Location: Canada

iTrader: (1)

Quote:
Originally Posted by Jbe0324 View Post
Actually a representative from the dealership must accompany the prospective customer on the test drive. It is due to insurance reasons in the event of an accident or collision.

Salespeople tend to be lazy and not care about these issues. But it is a must and can lead to legal problems in the event of an accident.
I guess it depends on your relationship with the dealer. While doing an oil change on my E60 M5 and chatting with a salesman about the new (at the time) F10 M5 manual he grabbed the keys to a brand new manual M5 and told me to have fun .

Out of respect for the dealer and whoever bought this car, I kept it below 5000rpm.
Appreciate 1
      12-01-2015, 07:37 PM   #126
Fast.asleep
Enlisted Member
Canada
13
Rep
48
Posts

 
Drives: 2009 128i
Join Date: Oct 2015
Location: Calgary Ab.

iTrader: (0)

Quote:
Originally Posted by snaimpally View Post
When I got my car back after getting it serviced, I found the dealer had put a license plate holder with the dealer's name on it.
+1

They even took off the licence plate holder I had to put theirs on. Some of these people act like they are the only game in town and I can't go somewhere else.
Appreciate 0
      12-01-2015, 10:45 PM   #127
Hopkins58
Private First Class
15
Rep
180
Posts

 
Drives: 2012 E92 335i M-Sport
Join Date: Jan 2013
Location: Orlando, Florida

iTrader: (0)

Garage List
I have too many. For one, when I bought my recent car from Braman BMW North Miami, they attempted to sell me the same car for $8,000 over what we had discussed. When I questioned the price they proposed on the "four-square" they wanted to use, they claimed it was a "computer glitch." I almost choked laughing, because I knew that was complete b.s. My salesman continuously said "I am on your side, we are all about transparency here." Apparently not! Another thing that angered me was going to my local dealership and being treated differently, due to being younger. I would walk in and be ignored by the sales staff, but had someone chase after me once I walked out the doors towards the parking lot and unlocked my M6, lol. Profiling and assumptions at their best!
Appreciate 0
      12-02-2015, 11:51 AM   #128
TAL2GK
Second Lieutenant
TAL2GK's Avatar
144
Rep
258
Posts

 
Drives: 2006 Z4M Coupe, 2017 911
Join Date: Jan 2013
Location: Charlotte, NC

iTrader: (0)

I used to work at a Ford store right after college and hated it. Having said that, the increase in the dealership administration fees since then is egregious. I have no idea how they get away with it.

So, when you are negotiating an invoice + deal, you're really negotiating an invoice +, + admin fees. It doesn't cost $599 to go to the DMV!

Has anyone had luck negotiating that OUT of their deal? Does it change when you're doing PCD?
Appreciate 0
      12-02-2015, 12:47 PM   #129
ka24682468
JustinCC
Canada
8
Rep
75
Posts

 
Drives: 2016 BMW 435xi Gran Coupe
Join Date: Dec 2015
Location: Victoria

iTrader: (0)

Dude, it's great that your dealer call you, my dealer NEVER call me, BARELY pick up my phone
__________________
2016 BMW 435Xi GranCoupe, Add all pck but tech pck
2015 BMW 328d Sedan, Sport line, Premium Pck
2015 BMW 428Xi GranCoupe, Exec Pck, Premium Pck
2015 BMW X5 3.5i, EVERYTHING
2010 Honda CRV, NOTHING
Appreciate 0
      12-03-2015, 12:47 PM   #130
aerostar
Major
746
Rep
1,246
Posts

 
Drives: 2018 F80
Join Date: Apr 2015
Location: NJ

iTrader: (0)

The only thing that bothered me was when one salesman told me I would have to lose some money on my trade-in (Subaru WRX) b/c that's what it takes when coming from such a lesser brand to a BMW.

I was in awe.
Appreciate 0
      12-03-2015, 01:33 PM   #131
MKSixer
Lieutenant General
MKSixer's Avatar
34172
Rep
11,637
Posts

 
Drives: 2015 BMW i8, E63 M6, 328d
Join Date: Jun 2015
Location: Southeast United States

iTrader: (0)

Garage List
2016 M4 GTS (Allotted)  [0.00]
2013 BMW 328d  [0.00]
2007 BMW M6  [10.00]
2015 BMW i8  [10.00]
Quote:
Originally Posted by aerostar View Post
The only thing that bothered me was when one salesman told me I would have to lose some money on my trade-in (Subaru WRX) b/c that's what it takes when coming from such a lesser brand to a BMW.

I was in awe.
Lol!


My fav was the salesman who took me to the storage lot to se the "M" car they had out back when I was in the market for my M6 a long time ago.

It was an Infinity something or another.

I turned around and walked off without saying a word. He was no longer employed by the dealership when I went back a couple of months later.

Unreal.
Appreciate 0
      12-07-2015, 01:03 PM   #132
pbjjj
Private First Class
pbjjj's Avatar
United_States
46
Rep
140
Posts

 
Drives: 2016 X1, Dark Olive/Mocha
Join Date: Nov 2015
Location: Alameda, CA, USA

iTrader: (0)

To add to what people have stated so far. I experienced this: the first thing out of the sales person's mouth before even self introduction: "are you here to compare prices with another dealership?"

On the same visit, I almost got run over by a car driven by a sales person who just started to back out a car in the showroom without checking the surrounding...

I expect more from luxury car sales than what I have experienced and seen at BMW sales. If I am asked what the one thing that will make me not buy BMW ever again is, it would be BMW sales.
__________________
2016 X1, Dark Olive (ED 11/09/15, Redelivery 12/18/15)
2012 328i, Modern Line, Mojave
2008 128i Convertible, Sport Package, Silver
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
Appreciate 0
Post Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -5. The time now is 12:30 PM.




5post
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST