Advice on "Outlook"

VRG_135 · 08-22-2016, 10:43 AM

My "outlook" won't load on my HP laptop. It goes from saying "loading updates" to "processing" and seems stuck there. Everything else seems to be operating normally. Any advice would help. Thanks ahead of time!

te37 · 08-22-2016, 10:56 AM

Try starting Outlook in safe mode or with no "ad-ons"

What year Outlook?

VRG_135 · 08-22-2016, 11:25 AM

Quote:

Originally Posted by te37

Try starting Outlook in safe mode or with no "ad-ons"

What year Outlook?

I'll try opening the computer in safe mode? when I have a chance. Its the newest version of outlook (i think). Thanks.

te37 · 08-22-2016, 11:39 AM

Quote:

Originally Posted by VRG_135

I'll try opening the computer in safe mode? when I have a chance. Its the newest version of outlook (i think). Thanks.

No, I mean Outlook's safe mode, not the computer.
https://support.office.com/en-us/art...f-4d77bd7abb85

djkevinnn · 08-22-2016, 12:47 PM

Maybe also check your data file size

Jhenka · 08-22-2016, 01:32 PM

Log into your outlook using webmail. Confirm its not corrupted or lost. If you're able to log in check the size of your outlook database on your PC. if its over 11gigs chances are it crashed.
CTRL +ALt + Delete, End process outlook, Move that .pst or .ost file into a separate folder.
Open up outlook and start a new database. As emails are coming in delete/archive them. Based on your computer/ size of back up should take you about 2 hours.

To find PST file. http://www.safepstbackup.com/pst-fil...port-move.aspx

Crimson92 · 08-25-2016, 05:26 PM

Do a repair on office.

gtron · 08-25-2016, 07:45 PM

A long time ago if you went to Start> Run and typed "outlook /cleanfreebusy" without the quotes, it would speed things up. I'm not sure if that's still relevant though.

anthonyc4242 · 08-29-2016, 10:47 PM

If it's a new copy, your best bet would be a re-install. Start Menu > Control Pannel > Uninstall Programs

Check under there to verify if it's completely on (meaning it's on the list)

Then uninstall / call Microsoft if it was digital, if not your CD Key should work again for the same CD.

Good luck!

08-22-2016, 10:43 AM	#1
VRG_135 Banned 848 Rep 1,944 Posts Drives: 2012 Silver 135 DCT Join Date: Mar 2016 Location: Dallas Area (McKinney), TX iTrader: (0)	Advice on "Outlook" My "outlook" won't load on my HP laptop. It goes from saying "loading updates" to "processing" and seems stuck there. Everything else seems to be operating normally. Any advice would help. Thanks ahead of time!
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08-22-2016, 10:56 AM	#2
te37 Major 548 Rep 1,131 Posts Drives: F80 SS/SO 6MT Join Date: Jun 2013 Location: ATL iTrader: (3)	Try starting Outlook in safe mode or with no "ad-ons" What year Outlook?
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08-22-2016, 12:47 PM	#5
djkevinnn Lieutenant 75 Rep 407 Posts Drives: 2008 335i FBO Join Date: Oct 2012 Location: Queens, NY iTrader: (2)	Maybe also check your data file size __________________ e90 jet black on terra//pure stage 2//fuel-it stage 3 lpfp & pi w. return//motiv tuned//vrsf dps//vtt inlets & outlets//helix fmic // er w. hks bov // bms dcis // spec stage 3+ w. mfactory smfw // cdv delete // clutch stopper // kw v1 // m3 control arms // whiteline fsb // cic\|combox\|backup camera retrofit // m3 headliner retrofit
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08-22-2016, 01:32 PM	#6
Jhenka Private First Class 34 Rep 191 Posts Drives: 2015 M5 Join Date: Apr 2012 Location: New York iTrader: (2) Garage List 2015 BMW M5 [0.00]	Log into your outlook using webmail. Confirm its not corrupted or lost. If you're able to log in check the size of your outlook database on your PC. if its over 11gigs chances are it crashed. CTRL +ALt + Delete, End process outlook, Move that .pst or .ost file into a separate folder. Open up outlook and start a new database. As emails are coming in delete/archive them. Based on your computer/ size of back up should take you about 2 hours. To find PST file. http://www.safepstbackup.com/pst-fil...port-move.aspx
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08-25-2016, 07:45 PM	#8
gtron powerhouse 724 Rep 1,628 Posts Drives: 2014 Porsche 981 CS Join Date: Feb 2011 Location: Orange County, CA iTrader: (1) Garage List 2016 Mercedes C450 AMG [10.00] 2016 Lexus RC 200t [0.00] 2014 Porsche [9.50] 2012 550i M-Sport [7.86]	A long time ago if you went to Start> Run and typed "outlook /cleanfreebusy" without the quotes, it would speed things up. I'm not sure if that's still relevant though. __________________ no signature. except for this one.
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08-29-2016, 10:47 PM	#9
anthonyc4242 Second Lieutenant 46 Rep 212 Posts Drives: 2024 M240i X-Drive Join Date: Jan 2015 Location: Rhode Island iTrader: (0)	If it's a new copy, your best bet would be a re-install. Start Menu > Control Pannel > Uninstall Programs Check under there to verify if it's completely on (meaning it's on the list) Then uninstall / call Microsoft if it was digital, if not your CD Key should work again for the same CD. Good luck! __________________
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