What's that? You wanna chit chat? Welcome to the whore thread!

[///M Power-Belgium]

Originally Posted by jtodd_fl

Hello, thank you for contacting BP OT Tech Support. My name is JTODD_FL and I'll be helping you today. If you could just answer a couple questions...

What kind of laptop is it?
Any other BT devices connected to your laptop working?
Do you have another computer you could try pairing the mouse too?
Have you "forgotten" or unpaired the previous devices to this mouse?
Has this mouse ever been paired to another device? If so, did you unpaid it?

I'm sorry my friend but you are talking BS !!!

The only thing she needs for her mouse is a cat ...

[Aatish]

Originally Posted by bimmette

Why won't my wireless mouse work? It worked fine in the past and nothing changed with my laptop. Battery is fine. I also just bought a new one and it also doesn't work. (Also didn't return it right away so now I have two that don't work)

HELP!!!

Did you try windex?

[bimmette]

Originally Posted by Aatish

Did you try windex?

This problem is existing from that last time I asked for help. My mouse pad on the laptop is ok now but it's faster if my damn wireless mouse would just work.

[Joekerr]

Originally Posted by jtodd_fl

Hello, thank you for contacting BP OT Tech Support. My name is JTODD_FL and I'll be helping you today. If you could just answer a couple questions...

What kind of laptop is it?
Any other BT devices connected to your laptop working? (bolded because the whole "sentence" just needs a re-do)
Do you have another computer you could try pairing the mouse to?
Have you "forgotten" or unpaired the previous devices to this mouse?
Has this mouse ever been paired to another device? If so, did you unpaid it?

Originally Posted by shoei

It's like a grammatical bonanza with you today...



I would just start simpler... Ask if the battery is facing the proper direction...

I know, its been wonderful in a queer way. Ever since his failed Dr. Seuss poem he's been on a downward spiral.

We're here for you buddy - just let us know if we can help!

[jtodd_fl]

Originally Posted by Joekerr

I know, its been wonderful in a queer way. Ever since his failed Dr. Seuss poem he's been on a downward spiral.

We're here for you buddy - just let us know if we can help!

Haha... nice... I have been pretty busy, so was not here. I have been typing to/two (but never too) fast.

Allow me to try this:
Are their/they're (not there) any other BT devices connected to your laptop which are still working?
(Trying to eliminate the possibility of BT card failure in the computer)

You're (not your) concern is very touching.

[jtodd_fl]

Originally Posted by Aatish

Did you try windex?

What is this, "My Big Fat Greek Wedding"?

[jtodd_fl]

Originally Posted by bimmette

Asus...something
No other BT
No
So I have to uninstall the old mouse? Ok, will try
No

If unpairing the mouse does not work, can you borrow another bt device (like a keyboard or headset or something) to try to connect. I would try to eliminate the BT card in the computer as a cause.

[Aatish]

Originally Posted by jtodd_fl

What is this, "My Big Fat Greek Wedding"?

Legit helped Tara with computer issues by recommending Windex.

[bimmette]

Originally Posted by jtodd_fl

If unpairing the mouse does not work, can you borrow another bt device (like a keyboard or headset or something) to try to connect. I would try to eliminate the BT card in the computer as a cause.

I uninstalled the old mouse and the new one isn't showing as being installed. I just plug the little stub into the USB port and it should install automatically, right?

[Joekerr]

Originally Posted by jtodd_fl

You're (not your) concern is very touching.

#nohomo

You'd never know it until right this moment, but I ninja-edited my post because I totally screwed the "it's" not "its" part.

Just trying to ease your pain.

[jtodd_fl]

Originally Posted by Aatish

Legit helped Tara with computer issues by recommending Windex.

Well, you're Indian... tech support is natural for you.

#notracistjustfunny

[jtodd_fl]

Originally Posted by Joekerr

#nohomo

You'd never know it until right this moment, but I ninja-edited my post because I totally screwed the "it's" not "its" part.

Just trying to ease your pain.

Thanks... like lube. #stillnohomo

Thanks for your honesty.

[Aatish]

Originally Posted by jtodd_fl

Well, you're Indian... tech support is natural for you.

#notracistjustfunny

[bimmette]

Originally Posted by Aatish

Ok now the entire mouse cursor has disappeared!!!!!!! ARGHHHHHH HELP!!!

[bimmette]

Under "connected devices" the mouse receiver shows up, but under "mouse" it shows nothing installed.

[///M Power-Belgium]

Originally Posted by jtodd_fl

Well, you're Indian... tech support is natural for you.

#notracistjustfunny

You're an Indian too !
But from the feather kind , and everytime that I see you ...You make me think on my bow and now I really miss my bow again ...
And of course on my arrows too !








#notracistjustfunny

[UncleWede]

Mice often have a separate power control on the bottom.

Did a folder pop up when you connect the receiver? There may be installation files/instructions on the receiver.

[Aatish]

Originally Posted by bimmette

Under "connected devices" the mouse receiver shows up, but under "mouse" it shows nothing installed.

Do a hard reboot

[bimmette]

Originally Posted by Aatish

Do a hard reboot

How?

[jtodd_fl]

Originally Posted by bimmette

Under "connected devices" the mouse receiver shows up, but under "mouse" it shows nothing installed.

Oh... so it is connecting to a receiver... not to in internal card. OK.

Is there a pairing process with that receiver? Can you post a link to (or send a picture of ) the mouse / mouse & receiver combo.

[RJ_]

Originally Posted by bimmette

Ok now the entire mouse cursor has disappeared!!!!!!! ARGHHHHHH HELP!!!

Have you tried turning off and back on again?

[bimmette]

Originally Posted by UncleWede

Mice often have a separate power control on the bottom.

Did a folder pop up when you connect the receiver? There may be installation files/instructions on the receiver.

I can't get that red laser looking light on on the bottom of the mouse. But the top has a green button lit up showing it's got power.
I had a pop up showing it was installing but it doesn't look like it worked and I can't get that screen to pop up again n