Work E-Mail Etiquette

[DETRoadster]

Originally Posted by Tyga11

Retirement Wholesaler

What the hell does that even mean? You sell retirement at wholesale?

Seriously curious. What do you actually do?

[DETRoadster]

Originally Posted by erickonphoenix

For instance I had to purge the use of "hey guys" in my introductions.

Same here. All the men at my company have dropped the general use of the term "guys" while many of the women continue to use it.

It's a little silly, but whatever. There's bigger problems out there.

[Tyga11]

Originally Posted by DETRoadster

What the hell does that even mean? You sell retirement at wholesale?

Seriously curious. What do you actually do?

I sell retirement plans (401ks, 403bs etc) to financial advisors. We are wholesalers as we don't sell direct to business

[e90335e36m3]

Originally Posted by DETRoadster

What the hell does that even mean? You sell retirement at wholesale?

Seriously curious. What do you actually do?

I was hoping he sells bedsheets to retirement homes like the guy in War Dogs lol.

[chassis]

Today I have been on both sides of the customer-sales table.

I have broken all of “coach’s” rules in all email communications. Ditto for my counterparts on both sides of the table.

And the day is only halfway done.

[vreihen16]

Ironically, I just received an email from our HR director this morning. It started out with "Hi [my-redacted-firstname]," ended with "Thanks." and the first paragraph was asking about my plans for the Easter weekend. If you can PM me this email etiquette's contact info, I'd like to pass it along to HR here.

Seriously though, I did read a web article last month saying that one should avoid the use of "not a problem" or "no problem" in both email or conversation because it implies that similar things *are* a problem. Their suggested replacement phrases sounded like a typical India support person's reply, so I'm paying attention to when I use those two phrases but take that article with a grain of salt.

I saw another article last week about millennials and their weird business email closings. It was shocking to see what they thought was acceptable, but of course I can't find the article now.

Funny story - I created my current work email signature back in 1992, and have only edited it whenever my office location was moved. It includes references to "Ma Bell" and "Sneakernet," and no entry for cell phone because I don't give it out. I sent an email to a vendor last month, who was WFH and on a Zoom remote support session with me. Her daughter was reading the screen over her shoulder. The daughter asked what those terms meant, and she had to explain them.....

[G35POPPEDMYCHERRY]

Originally Posted by Tyga11

I've unfortunately been in the corporate world for the past 10 years or so (sales)

We had a Zoom today with an 'e-mail coach' who was describing e-mail etiquette.

Here were the main takeaways:

- Never say a greeting in an e-mail. Never say Hello or Hi. Just say the person's name like 'Joe-'

- Never end your e-mail with Thank you or Thanks because it makes you look weak

Anyone have any thoughts on this? I always say Hello to be nice and end with thanks because I want to show gratitude but now I don't know

"email coach"

the amount of bullshit jobs and cooperate waste is astounding

[OkieSnuffBox]

I've only ever worked for big corporations my entire professional career and the OP's post and many of the "I'd never work in corporate America" just shows how much made up BS there is from people on the outside............this applies to many other things as well.

I take that back, I did work at a company one time that only did about $60 million in revenue per year. But the pay and benefits weren't great, so I got out as soon as I could.

[vreihen16]

This thread just made me remember my favorite peeve, "Warm regards" as an email closing. I actually use it as an email spam/phishing filter phrase on the email gateways, because it is popular among Nigerian princes and several former British colonies.....

[Tommy-G]

Originally Posted by G35POPPEDMYCHERRY;

"email coach"

the amount of bullshit jobs and cooperate waste is astounding

I'm the assistant checker of the quality control checker to the foreman

[Alfisti]

email coach is up there with "influencer" surely? Oh and "life coach".

[Chihuahua]

Originally Posted by Tyga11

I've unfortunately been in the corporate world for the past 10 years or so (sales)

We had a Zoom today with an 'e-mail coach' who was describing e-mail etiquette.

Here were the main takeaways:

- Never say a greeting in an e-mail. Never say Hello or Hi. Just say the person's name like 'Joe-'

- Never end your e-mail with Thank you or Thanks because it makes you look weak

Anyone have any thoughts on this? I always say Hello to be nice and end with thanks because I want to show gratitude but now I don't know

Good morning Tyga11,

I vehemently disagree with the first bullet point. I always use some sort of greeting, depending on who I am emailing and what our relationship is. Sometimes I'll use a simple 'Hi' if it's someone I do business with and know on a personal level, but I always use a greeting. It's personable. Just using a name is abrupt, and quite frankly rude in my opinion. Your email coach needs an email coach.

I somewhat agree with the last point. I will use 'thank you' if I have asked the person for something. I work in the insurance industry, so sometimes I'll close an email with 'Best wishes' if the situation is a difficult one. If it's Friday and the situation is appropriate, I'll close with 'Enjoy your weekend'. If it's someone I know on a personal level, I'll close with a simple 'All the best' or something to that effect. I do NOT use a one size fits all closing; 'Thank you' isn't always appropriate.

I hope you appreciate the input. Email etiquette is VERY important and often overlooked. Great post!

Happy motoring,

Chihuahua

[G35POPPEDMYCHERRY]

I understand etiquette and such but there are literally so many rules to how to interact with each, sprinkled in with this PC/Cancel Culture BS.

Sick world.

[OkieSnuffBox]

My favorite passive-aggressive email response is:

Per my last email.....

Which I have used before when I have to ask people multiple times or respond to the same question multiple times. It's the email equivalent of "Pay attention dumbass."

[rebekahb]

Originally Posted by DETRoadster

Same here. All the men at my company have dropped the general use of the term "guys" while many of the women continue to use it.

It's a little silly, but whatever. There's bigger problems out there.

Down in the south that would be Hey Y'all and it's an all encompassing term. No one has told me it's offensive as of yet.

They should have taught pay attention to how people spell their names!!! Do you know how many times I get

Hi Rebecca or Rebecka or Rebekha

I really want to reply

Hey Dipshit,

My name is spelled Rebekah. It's in my e-mail and my signature. CAN YOU NOT F'ING READ??

[leopard print]

Originally Posted by Alfisti

email coach is up there with "influencer" surely? Oh and "life coach".

I’d have more respect for a “toilet paper replacer coach” than any of those people. It’s over people, not under.

[dreamingat30fps]

Originally Posted by rebekahb

Down in the south that would be Hey Y'all and it's an all encompassing term. No one has told me it's offensive as of yet.

They should have taught pay attention to how people spell their names!!! Do you know how many times I get

Hi Rebecca or Rebecka or Rebekha

I really want to reply

Hey Dipshit,

My name is spelled Rebekah. It's in my e-mail and my signature. CAN YOU NOT F'ING READ??

I copy paste the name when they have some fucked up name just to make sure. I should charge extra for the extra time it takes to copy paste their fucking name in every email. Ugh.

[3.0L]

Some years ago, my brother-in-law sat through a boring HR guest speaker presentation regarding sexual harassment. At the order of his immediate boss, he remained silent throughout the presentation.

At the conclusion of the HR, the guest speaker asked if there were any questions. My brother-in-law raised his hand ( while boss gave him the stink-eye).

Guest speaker: "Yes?"

Brother-in-law: "I have just one question. Is harass one word or two?"

[c1pher]

Originally Posted by OkieSnuffBox

My favorite passive-aggressive email response is:

Per my last email.....

Which I have used before when I have to ask people multiple times or respond to the same question multiple times. It's the email equivalent of "Pay attention dumbass."

I just usually resend the email I sent them lol.

[sygazelle]

Originally Posted by rebekahb

Down in the south that would be Hey Y'all and it's an all encompassing term.....

Y'all is for a small group of people. The best all-encompassing term for a large group is All Y'all.

[Joe T]

here's some email training some people need. If you're out of office without email, congratulations and good for you. You earned and deserve the time off

but PLEASE leave me someone's name and contact info I can reach out to while you're out.

My business doesn't stop because you're away.

[Darth One]

These "rules" sound like some PUA shit