Strongly Considering This to Replace Our X5

[TXSTYLE]

Originally Posted by chassis

MB 167 platform looks nice but is riddled with problems. I wouldn’t touch it with a 10ft/3m pole. 48V system has been a fail and the V8 seems to be developing a reputation for rear main seal leak at <100k miles. Hard no if thinking about owning out of warranty.

If lease/dump the MB could be ok, if trips to the dealer with no loaner is acceptable.

Definitely NOT acceptable. This actually brings up a good point...
What has been you guys experience regarding loaners for dealer service on your cars? They try and make it a "selling point" how you receive a same brand loaner. But I've heard stories of not only unavailablity but lucky if you get a much lesser other brand... Pretty lame considering the sheer rates service department charges. There should be an entire fleet on Standby considering the margins overall. If they value customers like they claim.
This actually reminds me to do some research on my local RR dealer and customers experience with this regard...

[chassis]

Originally Posted by TXSTYLE

Definitely NOT acceptable. This actually brings up a good point...
What has been you guys experience regarding loaners for dealer service on your cars? They try and make it a "selling point" how you receive a same brand loaner. But I've heard stories of not only unavailablity but lucky if you get a much lesser other brand... Pretty lame considering the sheer rates service department charges. There should be an entire fleet on Standby considering the margins overall. If they value customers like they claim.
This actually reminds me to do some research on my local RR dealer and customers experience with this regard...

No loaners at BMW and MB dealers in three midwestern metros I have experienced since the global fog rolled in.

[dgoldenz]

Originally Posted by TXSTYLE

Definitely NOT acceptable. This actually brings up a good point...
What has been you guys experience regarding loaners for dealer service on your cars? They try and make it a "selling point" how you receive a same brand loaner. But I've heard stories of not only unavailablity but lucky if you get a much lesser other brand... Pretty lame considering the sheer rates service department charges. There should be an entire fleet on Standby considering the margins overall. If they value customers like they claim.
This actually reminds me to do some research on my local RR dealer and customers experience with this regard...

Local Porsche dealer only has loaners if you book weeks in advance. But they will pick you up or drop you off, or just pick up/drop off the car if you ask. Loaner was a base macan. No GT3, bastards!

[Blue87]

You have to book in advance at the local BMW dealership as well. Same goes with the closest LR dealer (45 min drive) except most appointments were 6+ weeks out. Guess I got lucky last week and ended up with an IX as a loaner with only of days notice (dealer had to fix a mistake). Around here Audi has been the best and you can typically get and appointment with loaner 5-10 days out.

I'm seeing a lot of mention of Lexus on here and they typically lack the features luxury and technology compared to the other premium brands. Generally nice and probably reliable, but lacking, kind of like Acura. Nothing wrong with these 2 brands (owned both), they just seem to be a step below compared to some others.

[G30M]

Neighbor's car broke down ...

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[G30M]

[stein_325i]