BMW will cut no-cost maintenance program to 3yr/36k for MY2017, and exclude items

BwoodBMW · 01-07-2016, 10:16 AM

Quote:

Originally Posted by spuntyb

Fcking weak. Hope this comes with a drop in MSRP too.

Haha... Not a chance

wdeerfield · 01-07-2016, 10:17 AM

next article we will read is that BMW is raising the price on maintenance plans offered to CPO customers and it wont include brakes..

iamdabest1 · 01-07-2016, 10:17 AM

Quote:

Originally Posted by tturedraider

Quote:

Originally Posted by catchm3ifyoucann

Cost cutting. Bye bye to those high lease numbers BMW

Why is that? This change will have virtually no effect on 3 yr/36k mile leases.

How is it no affect if they're not covering brakes at all anymore ?

nmehta211 · 01-07-2016, 10:17 AM

more reason to support your local indie shop. I only went to the dealer for the scheduled maintenance, and now that I am out of warranty, I haven't been back other than to see the new car lineup.

LimeMike · 01-07-2016, 10:18 AM

In other words, were not improving the quality,reliability, and cost of ownership of our cars and their drivetrains and we know it. Here's your earlier maintenance bill, "valued" customer...

FilipMPower · 01-07-2016, 10:20 AM

Are they not confident in their product? Or are they losing money on the repairs? The way to counter that is by not cutting the warranty drastically but actually ensuring that the cars that leave the factories are built to last. This way people will move away from BMW Lease.

MKSixer · 01-07-2016, 10:22 AM

Quote:

Originally Posted by Downeaster1

As a dealership technician, I know for a fact people abuse the hell out of the system. We have people who have cages in their M3/M4's who clearly track their car, and then bring it in for brake vibration. I've manipulated my own CBS data to reflect due oil changes and I think I'm on my 8th or 9th warranty oil change (because I don't agree for a second about their 15k mile oil services). If you own a manual transmission vehicle, I HIGHLY suggest getting them to throw a clutch in there before you can't anymore. Just be warned, it's impossible to get a flywheel covered.

Very true. They will not budge on this.

mhanism · 01-07-2016, 10:29 AM

Just to clarify, the warranty has not changed and remains at 4yr/50k. But the service maintenance got skinnier.

Not surprised, BMW has won the luxury car crown the last several yrs, why offer up free services that don't make cents....

NOITALL · 01-07-2016, 10:30 AM

Has the warranty period been modified?

NOITALL · 01-07-2016, 10:32 AM

Quote:

Originally Posted by mhanism

Just to clarify, the warranty has not changed and remains at 4yr/50k. But the service maintenance got skinnier.

Not surprised, BMW has won the luxury car crown the last several yrs, why offer up free services that don't make cents....

Just saw your response. Where did you get the info?

sycd · 01-07-2016, 10:32 AM

Quote:

Originally Posted by spuntyb

Fcking weak. Hope this comes with a drop in MSRP too.

Wishful thinking, they just announced msrp increases for some models.

mkoesel · 01-07-2016, 10:33 AM

Quote:

Originally Posted by Downeaster1

As a dealership technician, I know for a fact people abuse the hell out of the system.

...

I've manipulated my own CBS data to reflect due oil changes and I think I'm on my 8th or 9th warranty oil change (because I don't agree for a second about their 15k mile oil services).

Wow.

Lot's of wrongness in this post. Yikes.

miiipilot · 01-07-2016, 10:34 AM

wooooooow. disappointing.

I know this is a big factor for a lot of us

WJSM5 · 01-07-2016, 10:34 AM

...............

catchm3ifyoucann · 01-07-2016, 10:38 AM

Quote:

Originally Posted by MKSixer

Because ///M-Car!!

Exactly who drives their M car in a tame fashion?

David70 · 01-07-2016, 10:40 AM

Quote:

Originally Posted by Mr.Metak2you

+1, I always figured it was built into the price of the car but it was a selling point no doubt. Now, the prices of their cars haven't gotten any less expensive, in fact they just announced increases like they do almost every year AND cut back on the service included. No wipers? How cheap.

Conversely I think buying a $50k car and complaining about not getting free wipers could also be answered the same.

Quote:

Originally Posted by FilipMPower

Are they not confident in their product? Or are they losing money on the repairs? The way to counter that is by not cutting the warranty drastically but actually ensuring that the cars that leave the factories are built to last. This way people will move away from BMW Lease.

Has anyone posted that the Warranty is changing? Then when their program is still better than almost every other manufacturer, if you don't like their program you are going to go to one that is worse?

mkoesel · 01-07-2016, 10:41 AM

Quote:

Originally Posted by I'm wrong

Has the warranty period been modified?

No. The referenced memo refers to the maintenance plan only.

GRUESOM3 · 01-07-2016, 10:42 AM

They don't build them like they use to, simple as that.

KGB_123_99 · 01-07-2016, 10:44 AM

Looks like they are cutting out Inspection II, which is the most expensive BMW service available.

catchm3ifyoucann · 01-07-2016, 10:45 AM

Quote:

Originally Posted by mkoesel

Wow.

Lot's of wrongness in this post. Yikes.

Quote:

Originally Posted by miiipilot

wooooooow. disappointing.

I know this is a big factor for a lot of us

I understand that this is abused by some and at times the cost out ways the benefits, but this no maintenance program is what attracts everyone to BMW.

If I'm to lease a BMW it would have to be this year. I like everyone on here most likely will lease a M and for me I personally think its great that I don't have to worry about brakes in maintenance. But once that option is taken away I would be more open to considering other vehicles when I am ready to purchase a vehicle.

Increase in MSRP on some models + the new revision on leasing = a recipe to loose customers.

remydlc · 01-07-2016, 10:47 AM

some customers wont be affected it seems, like those that dont drive their car as hard or as much. but we can estimate a good chunck will be, even if is a "free" wiper or one time break change during their lease.

Other people affected will be those who do the BMW Select financing...Which that should be freaking illegal anyway lol. That program probably dies with the new maintenance program.

bjcarls · 01-07-2016, 10:48 AM

I purchased an Audi for my wife in May and we both agreed after 4 months it was the worst decision car decision in the past 10 years (Volvo was the first 13 yrs ago), we should have spent $5k more for a BMW. Part of the reason was the maintenance package and 'ease' of owning a BMW, just tires - drive it and don't worry (I always changed the oil between services anyway). Now....I don't know, I've only used one of the services that are being cancelled (brakes). Who goes through engine belts anyway? Audi has the same disclaimer, on top of the intercoolers which I think is BS. It definitely puts MB back in the running or at minimal something to consider. I still won't buy another Audi unless its an RS model.

Edit: if it's just service and a non factor why bother cancelling it?

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01-07-2016, 10:17 AM	#46
wdeerfield A family of bimmers 2828 Rep 7,761 Posts Drives: '18 G01 X3M40i Join Date: Jan 2012 Location: Clifton Park, NY iTrader: (0)	next article we will read is that BMW is raising the price on maintenance plans offered to CPO customers and it wont include brakes.. __________________ 2018 PB/Black G01 X3M40i \| 699M \| ZDA \| ZPP \| ZPX \| Maxton front lip \| X3M vents \| 15mm Spacers \| Diamond G20 style grills
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01-07-2016, 10:17 AM	#48
nmehta211 Lieutenant 73 Rep 402 Posts Drives: 08 E90 M3 Join Date: Jan 2006 Location: NYC iTrader: (3)	more reason to support your local indie shop. I only went to the dealer for the scheduled maintenance, and now that I am out of warranty, I haven't been back other than to see the new car lineup. __________________ 08 E90 M3 Interlagos Blue 99 E36 M3 Cosmos, #2--Sold 99 E36 M3 Cosmos, #1--Sold
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01-07-2016, 10:18 AM	#49
LimeMike Second Lieutenant 38 Rep 262 Posts Drives: G01 X3M40i E82 135 MSport Join Date: Jun 2011 Location: N.Central FL iTrader: (1) Garage List 2006 BMW 325i [0.00]	In other words, were not improving the quality,reliability, and cost of ownership of our cars and their drivetrains and we know it. Here's your earlier maintenance bill, "valued" customer... __________________ LimeMike '06 E90, M6 wheels, Splitters, tint, OEM roof racks, Mtec LED AE, BMW blue calipers, BMW Performance Exhaust, BlackLines, AFE Intake, AA Tune!!
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01-07-2016, 10:20 AM	#50
FilipMPower Second Lieutenant 103 Rep 252 Posts Drives: Anything with a locking diff Join Date: Nov 2014 Location: Europe, mainly Germany iTrader: (0)	Are they not confident in their product? Or are they losing money on the repairs? The way to counter that is by not cutting the warranty drastically but actually ensuring that the cars that leave the factories are built to last. This way people will move away from BMW Lease. __________________ Owned: E60 M5, E71 X6M Own: E65 745i, F06 M6 GC Probably will own: M235i or Jag F-type
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01-07-2016, 10:29 AM	#52
mhanism Captain 277 Rep 807 Posts Drives: 2020 M2C Join Date: Jun 2013 Location: Irvine, CA iTrader: (0)	Just to clarify, the warranty has not changed and remains at 4yr/50k. But the service maintenance got skinnier. Not surprised, BMW has won the luxury car crown the last several yrs, why offer up free services that don't make cents.... __________________ MY20 M2 Competition MY16 M3 (Sold) MY17 X3 35i M Sport MY14 335i M Sport (Sold)
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01-07-2016, 10:30 AM	#53
NOITALL Banned 160 Rep 687 Posts Drives: 4 wheels Join Date: Dec 2015 Location: Interwebs iTrader: (0)	Has the warranty period been modified?
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01-07-2016, 10:34 AM	#57
miiipilot Lieutenant Colonel 529 Rep 1,503 Posts Drives: 2024 M2 Brooklyn Grey 6mt Join Date: Jun 2010 Location: Cleveland, OH iTrader: (0)	wooooooow. disappointing. I know this is a big factor for a lot of us __________________ miiipilot '24 M2 Brooklyn Grey, 6mt, Bi-Color, Black M-Color seats, '16 MG M2, DCT, Exec. Took Delivery 4/30/16 (Sold)
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01-07-2016, 10:34 AM	#58
WJSM5 Banned 118 Rep 292 Posts Drives: 17 M2 - 14 M5 Join Date: Jan 2015 Location: Philly iTrader: (0) Garage List 2014 F10 M5 [0.00] 2017 F87 M2 [0.00]	...............
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01-07-2016, 10:42 AM	#62
GRUESOM3 Major 1105 Rep 1,321 Posts Drives: 3 NA cars and 1 Turbo car Join Date: Jan 2013 Location: NJ iTrader: (4)	They don't build them like they use to, simple as that.
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01-07-2016, 10:44 AM	#63
KGB_123_99 Captain 406 Rep 962 Posts Drives: '17 330ix M-Sport, '09 528ix Join Date: Apr 2014 Location: Montreal, QC iTrader: (0)	Looks like they are cutting out Inspection II, which is the most expensive BMW service available.
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01-07-2016, 10:47 AM	#65
remydlc Captain 24 Rep 617 Posts Drives: F30 N55 MT/blue metal/red int. Join Date: Aug 2007 Location: South Florida iTrader: (0)	some customers wont be affected it seems, like those that dont drive their car as hard or as much. but we can estimate a good chunck will be, even if is a "free" wiper or one time break change during their lease. Other people affected will be those who do the BMW Select financing...Which that should be freaking illegal anyway lol. That program probably dies with the new maintenance program. __________________ root@bash-it# shift -g 6 -c 335i \| grep "155 MPH"
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01-07-2016, 10:48 AM	#66
bjcarls Lieutenant 469 Rep 581 Posts Drives: 22 R1S, 23 Z07 Join Date: Oct 2015 Location: Hog Country iTrader: (0)	I purchased an Audi for my wife in May and we both agreed after 4 months it was the worst decision car decision in the past 10 years (Volvo was the first 13 yrs ago), we should have spent $5k more for a BMW. Part of the reason was the maintenance package and 'ease' of owning a BMW, just tires - drive it and don't worry (I always changed the oil between services anyway). Now....I don't know, I've only used one of the services that are being cancelled (brakes). Who goes through engine belts anyway? Audi has the same disclaimer, on top of the intercoolers which I think is BS. It definitely puts MB back in the running or at minimal something to consider. I still won't buy another Audi unless its an RS model. Edit: if it's just service and a non factor why bother cancelling it? Last edited by bjcarls; 01-07-2016 at 02:40 PM..
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