Quote:
Originally Posted by Kampfer
Service? No. I had to call my CA multiple times to get info on ordering the car, when he said he would call me on any updates.
Another story. It took my dealer 2 months to get me a stupid little chrome trim piece that the seat belt guide sits on when extended. I asked them to mail it to me because my car was delivered without one (this shouldn't have even happened), and they agreed so - just give them the mileage of my car at the time.
Then for two months i keep asking and they keep telling me all this BS... like saying they couldn't ship it for insurance reasons; they thought it was a CHROME WHEEL for crying out loud; I didn't pay for it (although we agreed I shouldn't pay for it), among other sh*t. Finally, they said you need to come in to pick it up so that BMW can do a service write-up on it.
So after two months, I drive to the dealership (20 miles from work), I wait for an hour to finally speak to somebody holding hte part, and in the end it took me 2 seconds to pop it in. The kicked? They didn't have to write a service report at all. Talk about a waste of fucking time.
Luxuries? The leather in this car is horrible. It's a nicer car than my old Z in general but that's about it.
Finally, being a fanboy is just stupid. Luckily this forum caters to people like you. Not even the moderators or more knowledgeable members share that kind of "enthusiasm" you have.
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And after all that, you still frequent the BMW forums and still own the car. So I guess we both just can't be helped.
I will say though that your experience with BMW service is the exception to the rule. My experience with their service has been great.