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      04-07-2020, 07:09 PM   #2
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Drives: 2007 335i Sedan, 2021 X3
Join Date: Nov 2006
Location: Philadelphia

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Here is my two cents for what it's worth. I'm a long time State farm customer, have everything with them. I heard mixed results on how they handle claims but mine has always been positive. What I have learned each person experience depends on their agent and the total book of business.

If your agent had lots of clients who make lots of claims then your experience will suck even if you never made claim before since insurance company treats all their clients the same way. Also your agent can make a difference in how the company treats you. My agent has a low claim rate and anytime we had to make a claim my agent made sure State Farm took care of our claims, since he has low claim rate State Farm wants to keep him happy.

If you just shop price when it comes insurance do not expect more than you paid for.
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