Quote:
Originally Posted by WP1
BMW of SS is better (been there only once, but it was a great experience).
The only thing that is by appointment only, but it is better because that is how they manage the time of others. Was there for oil change and break fluid. 2.5 hours and drove away with a very clean ride.
I bought my car in BMW Rockville and had gone like 4 times to the service department. Not friendly department and do not give status of the work and mostly they take their time. 3 hours for a tire replacement...
BMW of Rockville does not stand to its "Priority Service" that is being marketed.
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Rockville, Towson and Bel Air all have the same owner/run the same.
Stay away at all costs.
Having bought 7 new BMW's... I cannot stress enough their sheisterness (sound it out)