Quote:
Originally Posted by Sedan_Clan
We have 4 hours of overlap at the end of my shift; the shift before me has 2 hours of overlap at the end of their shift (…I start at 1400 hours and their shift ends at 1600 hours; they stop receiving calls as soon as we are logged on). My regular shift ends at midnight, but the early-morning/graveyard shift starts at 2000 hours (…at the very latest they are logged in by 2100 hours). I wouldn’t ever get a call even close to the end of shift (…barring something really crazy occurring). I definitely don’t get a call after 2200 hours.
This as well! Dispatchers will hold any routine call for the next shift, but priority or emergent calls will be dispatched. It’s how I handle calls when I dispatch as well.
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whats a routine call? isn't everything relatively time sensitive?