Quote:
Originally Posted by AMPowerJ
I took my car in this morning for the scheduled 1200 mile service and my SA comes out and tells me that they don't have any oil filters in stock and he says the parts department is saying they are backordered worldwide! How can that be? They found some at the BMW PC so they gave me a loaner and are sending someone up to the PC today to get one and bring it back. How crazy is that? You would think BMW would plan better to have a supply of common consumables for this car.  |
I took my M3 for service last week. Interestingly enough the dealer did not
stock the "correct" oil filter. A two hour maintenance took two days since the part had to be overnighted from out of state. The filter part # is 11427854445. My dealer confirmed with BMWNA and AG. The oil should be BMW long life 5W-30.
It is a new vehicle so I cut them some slack, but I agree with you. The service manager and I had a fruitful discussion, and he forwarded the info to the sister dealership to stock these disposables. I am glad I could be "process/quality control" for them.
