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      12-27-2016, 10:50 AM   #2
Ric in RVA
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Drives: '11 BMW 128i Sport 6mt
Join Date: Oct 2015
Location: Richmond VA

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Generic Insurance advice follows. Contact your agent for more info. You may need the BMW dealer to convince them to pay their rate.

They are just pricing out the Safelites (or any glass shop on their list) of the world and going to pay what Safelite would charge for an equivalent piece of glass.

You should ask the tech if sensor need to be recalibrated or coded during process and then ask is safelite (or who ever they suggest) can do that. Then you have ammo to get them to pay BMW's rate. (which is exorbitant in my opinion)

Until you convince them BMW HAS to do it then they will only pay the going rate for an equivalent piece of glass installed by a know professional installer...and you can pay the extra cost to get the BMW logo and BMW install.

You might be able to get an installer to use BMW oem glass as a compromise.

Main thing is that you have to show that what they are proposing is not like kind and quality.
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Ric in RVA

2011 128i 6 MT Sport, 2009 Cayman 987.2, 2011 528i N52, 2018 F150 Platinum