Quote:
Originally Posted by Bumbleb
I sell cars. I would love to start a thread about people who come into the dealership.
I also sell cars at a loss to the dealership 15 times a month. The reason we do that is so we have a chance to sell product in the finance office and to also get a service customer.
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Anyone who knows anything about car buying knows that most of the crap offered in the finance office is way over priced and crap.
With GPS, Lo-Jack is a joke, most professional detailers can do a better job than that "sealant" con job, and most after market warranties are a waste too.
The only ones that ever make sense (and only with certain manufactures) is the pre-paid service contracts, because they can actually save you some money (assuming you keep the car long enough).
The rest of it is fluff and insulting.
I get the service side of it and if I am treated well on the sales side, I will make a point to give them my business on the service side. The problem with that though is that the sales experience is usually such a hassle and leaves such a bad taste in my mouth, that I normally have no desire to give them by business after the sale.
Sales departments and service departments really should talk to each other more often to get the "bigger picture"