Quote:
Originally Posted by syd34
I always wonder if the Consumer Reports rankings provide an accurate picture since their sample size is restricted to their subscribers.
I am glad that they at a minimum weigh the severity of various issues and assign a score to make it more accurate. If I'm not mistaken, JD Powers rankings may be skewed since they look at "problems per vehicle", where a problem is either an infotainment software issue or a major mechanical issue. That is one of the reasons Lexus dropped several places on the JD Powers rankings due to their terrible infotainment software. But we all know the reality when it comes to their mechanical bits, it will go on forever.
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I think it's all we have to work with but when owners fill out their questions the answers can get skewed depending on their attachment to the brand. For example Subaru owners are almost cult-like and replacing engines and transmissions (nobody does this more than Subaru) to them is a mere formality that doesn't dampen their enthusiasm for the brand and may lead to them not being overly critical on their survey vs say an owner of a Mitsubishi that has no attachment and bought it because it was cheap so those rattles and unscheduled trip to the dealership is going to be something they are more critical about.