[135iUSN]

CitizenZ
If you had the time to post here this complaint then you had more than enough time to call the MODbargins and get and update, what 5 days even.

don't slam a vendor without info...that's not fair period. NOW, what would have been better is to call vendor, get details and then share your experience. "here is my issue (blah blah) called the vendor and we fixed the issue" It was my fault for assuming too much, it was their error for billing without having stock - whatever the out come.

MODbargins, call the customer vs posting or PM... people hide behind e-mail way too much with online transactions. Yes e-mail correspondence is great, but one way to enhance the customer experience, follow up with good old fashioned one on one communication.

k.. off soap box ( client services manager in civilian life ) and just up out of bed and coffee is lacking -

Hope the outcome is a good one and both parties are happy campers.