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      04-16-2019, 02:33 PM   #1
upstatedoc
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Drives: blue streak
Join Date: Dec 2009
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Returning play station four

So my sons PlayStation 4 is totally frozen. Took it to Best Buy where I bought it they said they couldn't do anything for it. Took it to a local computer shop. He tried all the troubleshooting and nothing worked. Told me to send it back to Sony. Just got off the phone with a Sony CSA and they are sending me a box and prepaid postage to send it in for service.I find it a little ridiculous that Best Buy could not help me. The unit was bought in October 2018. And I had the receipt.
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