So got an update yesterday. PNC "bought" the loan back from company X that refused to recast and they will honor the recast request on Monday. Props to them for doing the right thing eventually but it still took a complaint to the BBB to light their asses
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2015 335i Msport/6 JB4/EWG/E30/VRSF DP/ER CP/ VRSF Race Exhaust/ Injen Intake/Verde Axis 19x8.5/9.5 245/35/275/30 Conti Extreme CS/ H&R Sports / Motorsport Hardware Stud Conversion
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