Quote:
Originally Posted by Darth One
Basically, because they were total crap around a decade ago. They must have invested billions to completely retool and redesign processes in all their factories. Worst to first in such a massively equipment intensive industry is truly shocking.
I'm not with you on "world class" just yet though. This study only says they have the least defects within 90 days. More to being world class than that...
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I was talking more about their products in general though - cars, TVs, appliances, smartphones, etc. I was shocked how high-tech Seoul was when I visited.
As for cars being world class - well, yes, they don't make Ferraris yet. But they keep doing well on JD Power's 3-year reliability report, as well as Consumer Reports these days. Their vehicles ace IIHS safety ratings, they are built well, they tend to be reliable now, they offer lots of content for the price, AND they have a better warranty than anyone else - if that's not world class for 2 mainstream brands, than I don't know what is IMHO.
http://www.jdpower.com/press-release...dability-study
