I'm sorry for your guys' loss Paul. All I can think of, because I got an 8330 but Verizon is that you can hook it up to the computer and turn on BlackBerry Desktop Manager and you can back it up which includes everything on the phone. Then from there, if it does get erased you can always have that backup on your computer. There is also the phonebook file which is like Vcards or whatever. If not go to Crackberry.com, make an SN and ask your question if not, you can use mine. I can PM you it if you want just PM me and tell me.
Hope you get it resolved and again, sorry for your guys' loss Paul.
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Tate's chicken sucks!
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