Quote:
Originally Posted by MalibuBimmer
Two problems. First, JD Power has enough categories so that everyone can glom a few "awards." It's little more than a participation trophy.
Second, based on the way it conducts its dependability "awards," if a car is complicated and confuses the driver, such as with sophisticated controls, that car gets marked down. Thus, simpler cars, with less sophistication, will do better on its surveys.
Bottom line is JD Power is as reliable as the Marquis Who's Who books. You pay, you get in.
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Agree, last time I bought GM or Toyota, I would get annoying calls within 3 days on initial quality survey
They would keep calling and hassling until you filled out their worthless survey online
I told one lady interviewer I just drove home 3 miles and parked my truck and went on vacation and she kept asking questions how do I feel about 29 different quality things, I said I haven't even driven it
Would not take no for an answer this is the initial survey
How are the seats, how is the infotainment how's the paint, how's the styling
I said call in a month or two when I have a chance to test it
Still she insisted on completing the survey
You see the GM commercials, they talk about initial quality survey only